Unable to insert Illuminate & Vibrance Templates from Content Library in StoryLine

Hello, Kathleen, and welcome to E-Learning Heroes! ✨

Thank you for opening a case with our support team. 

As my teammate Darrell mentioned to you through the case, while you have access to all the features of Storyline and the ability to download all photos, illustrations, icons, and videos in the Content Library during the trial, you will be limited to a few characters and one template before you subscribe. 

Take a look at this article for additional information:

• What features are included in the free trial?