Forum Discussion
AS_USAHS
2 months agoCommunity Member
Unable to open a specific lesson, leads to blank frozen screen
When I try to open the first lesson in my rise, it freezes and leads to a blank screen. Sometimes, I get a "something went wrong" message instead of the blank screen. When I duplicated the lesson,...
AS_USAHS
2 months agoCommunity Member
Hello JoseTansengco
One lingering issue is I'm still unable to delete a lesson. It gets stuck on "Processing"
Thanks for clearing up the other issue! I'm able to see the lesson now.
Thanks,
Andrew
- JoseTansengco2 months agoStaff
Hello @AndrewSalavarri,
If you're unable to delete a specific lesson in a particular course, chances are there's something in the lesson that's preventing it from being deleted, like a corrupted element. One workaround is to import all the lessons you want to keep to a new course, leaving only the lesson that's set to be deleted. You can also open a case with our support team here so we can request a copy of your course to check what the issue is.