Forum Discussion
Unable to preview Rise course
I am only able to preview the first lesson in my Rise course after clicking the Start Course button. When I click through the course map in the left nav, I get blank pages. When I click a lesson from...
Hi everyone,
Sorry about the trouble with Rise 360. Our product team has applied a fix for the issue, and after refreshing your browser page, everything should be back to normal.
Let me know if you're still having issues, and we'll work closely with you!
Hi everyone,
Sorry about the trouble with Rise 360. Our product team has applied a fix for the issue, and after refreshing your browser page, everything should be back to normal.
Let me know if you're still having issues, and we'll work closely with you!
I am still having issues. I cleared my cache and rebooted. I am using Chrome. My Chrome is up to date (Version 131.0.6778.140 (Official Build) (64-bit))
Hi RebeccaWinnier,
I appreciate the troubleshooting you've already tried. I'm sorry to hear the issue persists.
I recommend trying to access Rise 360 in an Incognito window so we can rule out whether browser extensions are causing the issue.
If the problem persists, let me know, and I'd be more than happy to assist you further. If you want more targeted help, you can also connect with us privately in a support case.
Thanks Eric - someone else suggested republishing. That worked for me. I can see all now :)
That's great to hear, Rebecca. Enjoy the rest of your day!
