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SnehaMurali's avatar
SnehaMurali
Community Member
2 years ago

Unable to publish review link or scorm file

I have been facing the error attached since yesterday. Unable to publish review links or scorm files. Please help with steps to resolve!

storyline 360
  • Jürgen_Schoene_'s avatar
    Jürgen_Schoene_
    Community Member
    2 years ago

    you have problems with publishing your embeded video(s)

    The source video file is missing
    Articulate.Design.Video.Publish.VideoSaveArgs.set_SourceFilePath

    I would deactivate all integrated videos for a test - it is sufficient to hide the video(s) on the slide(s)

    if the publish works now, you have to find out if the video export works at all on your computer or if it is a special video

    create a new empty course and integrate a video, set the export properties the same as for your real course and test it

    if you can't get ahead on the problem you should open a support case

  • Jürgen_Schoene_'s avatar
    Jürgen_Schoene_
    Community Member
    2 years ago

    if the error message appears - please click on the blue text button "information", then a second window will open with more informations

    just copy the text from the second window and post it here

    • SnehaMurali's avatar
      SnehaMurali
      Community Member
      2 years ago

      Sure Jürgen, Here it is

          Jürgen

       

      <?xml version="1.0" encoding="utf-16"?>
      <ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
      <UserId>aid|8df72c28-aefb-4b1f-bbc8-648972d011db</UserId>
      <HardwareId>UM0T6-5T4VD-3TVU1-S2WU4</HardwareId>
      <Message>The source video file is missing.</Message>
      <StackTrace> at void Articulate.Design.Video.Publish.VideoSaveArgs.set_SourceFilePath(string value)
      at void Articulate.Design.Video.Publish.VideoSaveArgs.InitializeFromAsset(IAsset asset)
      at void Articulate.Design.Video.Publish.VideoPublishArgs.InitializeFromAsset(IAsset asset)
      at void Articulate.Design.DataModel.Shapes.Controls.Video&lt;TModel&gt;.bg(IPlayerService A_0, VideoPublishArgs A_1)
      at bwStageObject Articulate.Design.DataModel.Shapes.Controls.Video&lt;TModel&gt;.CreateStageObjectInstance(IPlayerService service, bwSlideBase slide)
      at bwStageObject Articulate.Design.DataModel.Shapes.Shape&lt;TModel&gt;.CreateStageObject(IPlayerService service, bwSlideBase slide)
      at bwStageObject Articulate.Design.DataModel.Shapes.Shape&lt;TModel&gt;.GetStageObject(IPlayerService service, bwSlideBase slide)
      at bwStageObject Articulate.Design.DataModel.Shapes.Shape&lt;TModel&gt;.Articulate.Player.IPlayerShape.GetStageObject(IPlayerService service, bwSlideBase slide)
      at void Articulate.Player.PlayerContentPublisher.a(IEnumerable&lt;IPlayerShape&gt; A_0, bwSlideBase A_1)
      at bwSlide Articulate.Player.PlayerContentPublisher.CreateSlideObject(IPlayerSlide slide, bwISlideContainer sceneobj)
      at void Articulate.Player.PlayerContentPublisher.CreateBridgewaterSlide(PlayerWriterSettings settings, IPlayerSlide slide, bwISlideContainer sceneobj)
      at bool Articulate.Player.PlayerContentPublisher.CreateContentScenes(PlayerWriterSettings settings, IPlayerContentProvider contentProvider)
      at bwContent Articulate.Player.PlayerWriter.WriteContent(IPlayerContentProvider contentProvider)
      at bool Articulate.Player.PlayerWriter.Write(IPlayerContentProvider contentProvider)
      at void s9.p()
      at void Articulate.Design.Publish.TargetContext+PublishBackgroundWorker.OnDoWork(DoWorkEventArgs e)
      at void Articulate.ComponentModel.STABackgroundWorker.a(object A_0)</StackTrace>
      </ErrorReport>

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