Forum Discussion

Rahuabha's avatar
Rahuabha
Community Member
2 years ago

unable to record Machine voice using TEXT to SPEECH

I am trying to create audio. But continuously its showing me an error for while creating the audio using TTS.

Unable to connect. Check your internet connection and try again.

This type of error appear all the time.

  • Hello Rahul, 

    Sorry to hear that you ran into this snag. 

    Since Storyline 360's text-to-speech feature utilizes online services to work properly, try adding the following endpoints to your network's configuration to fix the issue. You may need assistance from your network administrator to make the changes. 

    If the issue persists, you can reach out to our support team by opening a case so we can take a closer look at what's happening. 

    Hope this helps!

  • Rahul Abhale

    Unable to connect. Check your internet connection and try again.

     

    Help! This is happening to me again.

    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hi Angela,

      I'm sorry for the trouble. We had a minor outage with the text-to-speech feature but our engineering team has since fixed this. Let us know if you are still experiencing the issue!