Forum Discussion

leochild2024's avatar
leochild2024
Community Member
2 months ago

Unable to sign in

Hi,

I'm having a very frustrating time signing in to Storyline.. I've signed up for a free trial and downloaded the correct files, as directed by someone on your help board. The desktop app is on my desktop and I have logged into the dashboard but the app says I need a sub to login: 

Please advise, urgently. 

Thank you,
Leo

storyline 360

1 Reply

Sort By
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 months ago

    Hi leochild2024!

    So sorry to hear you're having issues accessing Storyline 360!

    Checking your Articulate ID (e-mail address), I'm not seeing an active trial listed. Can you please confirm you're using the same e-mail address to log in, that was used when you tried to create the free trial? Also, if you follow the prompt to 'Start your free trial' again, are you met with the same result?

    Looking forward to hearing from you! 

Related Content
"}},"componentScriptGroups({\"componentId\":\"custom.widget.GoogleTag\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"cachedText({\"lastModified\":\"1744833252955\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1744833252955"}],"cachedText({\"lastModified\":\"1744833252955\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1744833252955"}],"cachedText({\"lastModified\":\"1744833252955\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1744833252955"}],"cachedText({\"lastModified\":\"1744833252955\",\"locale\":\"en-US\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1744833252955"}],"cachedText({\"lastModified\":\"1744833252955\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageListMenu\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageListMenu-1744833252955"}],"cachedText({\"lastModified\":\"1744833252955\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1744833252955"}],"cachedText({\"lastModified\":\"1744833252955\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1744833252955"}],"cachedText({\"lastModified\":\"1744833252955\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1744833252955"}],"message({\"id\":\"message:1220374\"})":{"__ref":"ForumReplyMessage:message:1220374"},"cachedText({\"lastModified\":\"1744833252955\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1744833252955"}]},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Deleted user","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":null,"possibleValues":["en-US","es-ES"]},"repliesSortOrder":{"__typename":"InheritableStringSettingWithPossibleValues","key":"config.user_replies_sort_order","value":"DEFAULT","localValue":"DEFAULT","possibleValues":["DEFAULT","LIKES","PUBLISH_TIME","REVERSE_PUBLISH_TIME"]}},"deleted":false},"CachedAsset:pages-1744708038039":{"__typename":"CachedAsset","id":"pages-1744708038039","value":[{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"HealthCheckPage","type":"COMMUNITY","urlPath":"/health","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744708038039,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}","userBanned":"We're sorry, but you have been banned from using this site.","userBannedReason":"You have been banned for the following reason: {reason}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"Rank:rank:6":{"__typename":"Rank","id":"rank:6","position":5,"name":"Community Member","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1534304":{"__typename":"User","id":"user:1534304","uid":1534304,"login":"leochild2024","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C2ce8725e-7b63-4f18-98e1-f2bb4f9d3473"},"rank":{"__ref":"Rank:rank:6"},"email":"","messagesCount":1,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-17T05:52:07.489-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"Category:category:connect":{"__typename":"Category","id":"category:connect","entityType":"CATEGORY","displayId":"connect","nodeType":"category","depth":1,"title":"Connect","shortTitle":"Connect","parent":{"__ref":"Category:category:top"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","entityType":"CATEGORY","displayId":"top","nodeType":"category","depth":0,"title":"Top","shortTitle":"Top"},"Forum:board:discuss":{"__typename":"Forum","id":"board:discuss","entityType":"FORUM","displayId":"discuss","nodeType":"board","depth":2,"conversationStyle":"FORUM","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY","description":"Join conversations and ask questions about Articulate products.","title":"Discuss Articulate Products","shortTitle":"Discuss Articulate Products","parent":{"__ref":"Category:category:connect"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:rwgqn69235"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:connect"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"theme":{"__ref":"Theme:customTheme1"},"boardPolicies":{"__typename":"BoardPolicies","canViewSpamDashBoard":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","args":[]}},"canArchiveMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","key":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","args":[]}},"canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:connect/community:rwgqn69235board:discuss/","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0yNi0wc1g3ZFg?image-coordinates=0%2C0%2C400%2C400\"}"}},"ForumTopicMessage:message:1220357":{"__typename":"ForumTopicMessage","uid":1220357,"subject":"Unable to sign in","id":"message:1220357","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:1534304"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1220357"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1220357"},"body":"

Hi,

\n

I'm having a very frustrating time signing in to Storyline.. I've signed up for a free trial and downloaded the correct files, as directed by someone on your help board. The desktop app is on my desktop and I have logged into the dashboard but the app says I need a sub to login: 

\n\n

Please advise, urgently. 

\n

Thank you,
Leo

","body@stringLength":"742","rawBody":"

Hi,

\n

I'm having a very frustrating time signing in to Storyline.. I've signed up for a free trial and downloaded the correct files, as directed by someone on your help board. The desktop app is on my desktop and I have logged into the dashboard but the app says I need a sub to login: 

\n\n

Please advise, urgently. 

\n

Thank you,
Leo

","kudosSumWeight":0,"postTime":"2025-03-17T05:55:51.472-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bS0xMjIwMzU3LW9TdXhCWg?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1220357_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":33},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hi, \n I'm having a very frustrating time signing in to Storyline.. I've signed up for a free trial and downloaded the correct files, as directed by someone on your help board. The desktop app is on m...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOToxfGludCwxMjIwMzc0LDEyMjAzNzQ","node":{"__ref":"ForumReplyMessage:message:1220374"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:1220357":{"__typename":"Conversation","id":"conversation:1220357","solved":false,"topic":{"__ref":"ForumTopicMessage:message:1220357"},"lastPostingActivityTime":"2025-03-17T07:04:59.214-07:00","lastPostTime":"2025-03-17T07:04:59.214-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:1220357":{"__typename":"ModerationData","id":"moderation_data:1220357","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bS0xMjIwMzU3LW9TdXhCWg?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.articulate.com/t5/s/rwgqn69235/images/bS0xMjIwMzU3LW9TdXhCWg?revision=1","title":"image.png","associationType":"BODY","width":1863,"height":713,"altText":""},"Revision:revision:1220357_1":{"__typename":"Revision","id":"revision:1220357_1","lastEditTime":"2025-03-17T05:55:51.472-07:00"},"CachedAsset:theme:customTheme1-1744708037617":{"__typename":"CachedAsset","id":"theme:customTheme1-1744708037617","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["custom"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"icon-1707332475463.png","imageLastModified":"1707332477323","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"yes-1713449978626.svg","imageLastModified":"1713449980471","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1440px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"55px","paddingXLg":"65px","paddingXHero":"78px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-body-color)","primaryBgHoverColor":"var(--lia-bs-primary)","primaryBgActiveColor":"#36a5dd","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-white)","secondaryBgHoverColor":"var(--lia-bs-primary)","secondaryBgActiveColor":"#36a5dd","secondaryBorder":"1px solid var(--lia-btn-primary-bg-color)","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","tertiaryTextColor":"var(--lia-bs-body-color)","tertiaryTextHoverColor":"hsl(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), calc(var(--lia-bs-body-color-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), calc(var(--lia-bs-body-color-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), var(--lia-bs-body-bg-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), var(--lia-bs-body-bg-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","destructiveTextColor":"#4D0000","destructiveTextHoverColor":"hsl(0, 100%, 14.3%)","destructiveTextActiveColor":"hsl(0, 100%, 13.6%)","destructiveBgColor":"#FFE5E5","destructiveBgHoverColor":"hsl(0, 100%, 91.1%)","destructiveBgActiveColor":"hsl(0, 100%, 87.3%)","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"6px","radius":"10px","radiusLg":"18px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-primary)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","defaultMessageFontFamily":"var(--lia-bs-font-family-base)","forumColor":"#4099E2","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#44BF90","blogColor":"#1CBAA0","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#4C6B90","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#00AEEF","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#4E3AD0","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#333333","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#00AEEF","secondary":"#333333","bodyText":"#000000","bodyBg":"#FFFFFF","info":"#00AEEF","success":"#029C29","warning":"#FFB82D","danger":"#00AEEF","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#00AEEF","#4E3AD5","#000000","#FFFFFF","#FF6602","#44BF90","#FF4C93","#74BB44","#FFB82D","#AA1A53","#FF0000","#027E20","#029C29","#DB0000","#FF0A0A","#4D0000","#FFE5E5","#36A5DD","#F1F3FD","#CBECFF"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":null,"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"GTWalsheimProBold","fontStyle":"NORMAL","fontWeight":"700","h1FontSize":"48px","h2FontSize":"32px","h3FontSize":"22px","h4FontSize":"18px","h5FontSize":"22px","h6FontSize":"16px","lineHeight":"1.4","subHeaderFontSize":"14px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","formTextMarginTop":"4px","textAreaBorderRadius":"18px","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"24px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"16px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"24px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"16px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Graphik","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.4","fontSizeBase":"18px","fontSizeXxs":"11px","fontSizeXs":"14px","fontSizeSm":"16px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"Graphik","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"},{"style":"NORMAL","weight":"700","__typename":"FontStyleData"},{"style":"NORMAL","weight":"500","__typename":"FontStyleData"},{"style":"NORMAL","weight":"600","__typename":"FontStyleData"}],"assetNames":["Graphik-normal-400.woff","Graphik-normal-700.woff","Graphik-normal-500.woff","Graphik-normal-600.woff"],"__typename":"CustomFont"},{"source":"SERVER","name":"GTWalsheimProBold","styles":[{"style":"NORMAL","weight":"700","__typename":"FontStyleData"}],"assetNames":["GTWalsheimProBold-normal-700.woff"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1744833252955","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:articulate.prod:pages/forums/ForumMessagePage:board:discuss-1744833568005":{"__typename":"CachedAsset","id":"quilt:articulate.prod:pages/forums/ForumMessagePage:board:discuss-1744833568005","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"messages.widget.relatedContentWidget","className":null,"props":{"hideIfEmpty":true,"enablePagination":false,"useTitle":true,"listVariant":{"type":"unstyled","props":{"listItemSpacing":"xxl"}},"pageSize":10,"style":"compact","pagerVariant":{"type":"none"},"viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","useAuthorLoginLink":true,"useNodeLink":true,"usePreviewMedia":true,"timeStampType":"postTime","useTextBody":true,"useSolvedBadge":false,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":false,"useVideoPreview":false,"portraitClampBodyLines":3,"useCompactSpacing":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":true,"useMessageTimeLink":true,"useAuthorLogin":true}},"lazyLoad":false,"panelType":"standard"},"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"useTitle":true,"showTabs":false,"pageSize":5,"pagerVariant":{"type":"loadMore"},"style":"compact","viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"conversation.lastPostingActivityTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"panelType":"divider","sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}}},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1744833252955","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1744833252955","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived","section.IMfqow.title":"Example","section.section-1743380561890.description":"","section.wLfjRI.title":"Forum Discussion","section.section-1743380561890.title":"","section.IMfqow.description":""},"localOverride":false},"CachedAsset:quiltWrapper:articulate.prod:Common:1744707965079":{"__typename":"CachedAsset","id":"quiltWrapper:articulate.prod:Common:1744707965079","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-white)","items":[{"id":"custom.widget.GoogleTagManager","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":true,"navbarVariantProps":{"logoHeight":40,"sideLinks":[],"backgroundColor":"var(--lia-bs-white)","showRegisterLink":true,"controllerHighlightColor":"#FF0137","linkAlignment":"left","backgroundImage":{"assetName":null,"backgroundSize":"COVER","lastModified":"","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"visualEffects":{"showBottomBorder":true,"showBottomShadow":true,"useStickyPosition":true},"linkFontSize":15,"controllerIconColor":"#333333","backgroundOpacity":0,"showUsername":false,"linkFontStyle":"BOLD","linkHighlightColor":"#000000","mainLinks":[{"linkLabel":"Learn","goesToPage":{"route":"CategoryPage","params":{"categoryId":"blogs"}},"children":[{"linkLabel":"Blog","goesToPage":{"route":"BlogBoardPage","params":{"boardId":"community-updates","categoryId":"blogs"}},"linkType":"INTERNAL"},{"linkLabel":"User Guides","goesToPage":{"route":"TkbBoardPage","params":{"boardId":"user-guides","categoryId":"top"}},"children":[],"linkType":"INTERNAL"}],"linkType":"INTERNAL"},{"linkLabel":"Discuss","goesToPage":{"route":"CategoryPage","params":{"categoryId":"forums"}},"children":[{"linkLabel":"Articulate Storyline","goesToPage":{"route":"ForumBoardPage","params":{"boardId":"support-forum","categoryId":"forums"}},"linkType":"INTERNAL"},{"linkLabel":"Rise 360","goesToPage":{"route":"ForumBoardPage","params":{"boardId":"rise-360","categoryId":"forums"}},"linkType":"INTERNAL"},{"linkLabel":"Review 360","goesToPage":{"route":"ForumBoardPage","params":{"boardId":"review-360","categoryId":"forums"}},"linkType":"INTERNAL"}],"linkType":"INTERNAL"},{"linkLabel":"Downloads","goesToPage":{"route":"TkbBoardPage","params":{"boardId":"downloads","categoryId":"top"}},"children":[],"linkType":"INTERNAL"}],"linkTextColor":"#000000","showSearchIcon":true,"boundaryPadding":{"top":20,"bottom":20},"highlightStyle":"color"},"links":{"sideLinks":[{"children":[],"linkType":"EXTERNAL","id":"Common-external-link","url":"https://www.articulate.com/","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"Common-external-link-5","url":"https://www.articulatestatus.com/","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"Common-external-link-2","url":"https://access.articulate.com/support","target":"BLANK"},{"children":[{"linkType":"EXTERNAL","id":"Common-external-link-3","url":"https://www.articulate.com/blog/","target":"BLANK"},{"linkType":"EXTERNAL","id":"Common-external-link-4","url":"https://www.articulate.com/resources/case-studies/","target":"BLANK"}],"linkType":"EXTERNAL","id":"Common-external-link-1","url":"https://www.articulate.com/resources/","target":"BLANK"}],"mainLinks":[{"children":[],"linkType":"INTERNAL","id":"Common-welcome-center-link","params":{"boardId":"welcome-center","categoryId":"top"},"routeName":"ForumBoardPage"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-1","params":{"boardId":"user-guides","categoryId":"learn"},"routeName":"TkbBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"training-tutorials"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"Common-training-webinars-link","params":{"boardId":"training-webinars","categoryId":"training-tutorials"},"routeName":"EventBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-6","params":{"boardId":"e-learning-challenges","categoryId":"e-learning-challenges"},"routeName":"BlogBoardPage"}],"linkType":"INTERNAL","id":"migrated-link-0","params":{"categoryId":"learn"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-3","params":{"boardId":"articles","categoryId":"learn"},"routeName":"BlogBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-4","params":{"boardId":"product-updates","categoryId":"learn"},"routeName":"BlogBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-5","params":{"boardId":"e-books","categoryId":"learn"},"routeName":"TkbBoardPage"}],"linkType":"INTERNAL","id":"Common-community-blog-link","params":{"categoryId":"community-blog"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-8","params":{"boardId":"discuss","categoryId":"connect"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"Common-exchange-link","params":{"boardId":"exchange","categoryId":"connect"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-9","params":{"boardId":"share-examples","categoryId":"connect"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-13","params":{"boardId":"discover","categoryId":"top"},"routeName":"BlogBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-10","params":{"boardId":"share-ideas","categoryId":"connect"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-12","params":{"categoryId":"join-groups"},"routeName":"CategoryPage"}],"linkType":"INTERNAL","id":"migrated-link-7","params":{"categoryId":"connect"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-11","params":{"boardId":"events","categoryId":"top"},"routeName":"EventBoardPage"}]},"className":"QuiltComponent_lia-component-edit-mode__lQ9Z6","style":{"boxShadow":"0","linkFontWeight":"500","controllerHighlightColor":"#AA1A53","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"16px","linkBoxShadowHover":"none","backgroundOpacity":0,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"40px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":null,"paddingBottom":"20px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"0","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"center","linkColor":"#000000","collapseMenuDividerBg":null,"dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-light)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"#000000","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"2px solid #00AEEF","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","paddingTop":"20px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"#000000","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"#000000"},"showSearchIcon":true},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"transparent","linkHighlightColor":"var(--lia-bs-body-color)","visualEffects":{"showBottomBorder":false},"linkTextColor":"var(--lia-bs-gray-700)"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"transparent","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"},{"id":"custom.widget.TableStyles","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.Footer_2024","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.GoogleTag","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1744833252955","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"QueryVariables:TopicReplyList:message:1220357:1":{"__typename":"QueryVariables","id":"TopicReplyList:message:1220357:1","value":{"id":"message:1220357","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:component:custom.widget.GoogleTagManager-en-us-1744833561099":{"__typename":"CachedAsset","id":"component:custom.widget.GoogleTagManager-en-us-1744833561099","value":{"component":{"id":"custom.widget.GoogleTagManager","template":{"id":"GoogleTagManager","markupLanguage":"HANDLEBARS","style":null,"texts":{},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.GoogleTagManager","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.TableStyles-en-us-1744833561099":{"__typename":"CachedAsset","id":"component:custom.widget.TableStyles-en-us-1744833561099","value":{"component":{"id":"custom.widget.TableStyles","template":{"id":"TableStyles","markupLanguage":"HANDLEBARS","style":"table {\n\tth, td {\n\t\tpadding: .5em;\n\t}\n\ttr {\n\t\tborder: 1px solid var(--lia-bs-gray-400);\n\t\t&:nth-child(even) {\n\t\t\tbackground-color: var(--lia-bs-gray-100);\n\t\t}\n\t}\n\ttd {\n\t\tborder: inherit;\n\t}\n}","texts":{},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TableStyles","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":"table {\n\tth, td {\n\t\tpadding: .5em;\n\t}\n\ttr {\n\t\tborder: 1px solid var(--lia-bs-gray-400);\n\t\t&:nth-child(even) {\n\t\t\tbackground-color: var(--lia-bs-gray-100);\n\t\t}\n\t}\n\ttd {\n\t\tborder: inherit;\n\t}\n}","tokens":{}},"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Footer_2024-en-us-1744833561099":{"__typename":"CachedAsset","id":"component:custom.widget.Footer_2024-en-us-1744833561099","value":{"component":{"id":"custom.widget.Footer_2024","template":{"id":"Footer_2024","markupLanguage":"HANDLEBARS","style":".custom-footer {\n width: 100%;\n\tpadding: 0 var(--lia-bs-grid-gutter-width);\n\tmargin: 0 auto;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 0 calc(var(--lia-bs-grid-gutter-width) * .5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n\t max-width: var(--lia-container-max-width);\n }\n\n ol {\n list-style-type: decimal\n }\n\n ul {\n list-style-type: disc\n }\n\n ul,ol {\n list-style-position: outside\n }\n\n li {\n margin-bottom: .8em;\n position: relative\n }\n\n li ol,li ul {\n margin: .8em 0\n }\n\n nav ul,nav ol {\n list-style: none;\n list-style-image: none\n }\n\n a {\n color: var(--lia-bs-body-color);\n\n &:hover {\n color: var(--lia-bs-body-color);\n }\n }\n\n img {\n max-width: 100%;\n height: auto;\n }\n\n img.footer-logo {\n margin-bottom: 24px;\n\n @media (min-width: 1260px) {\n max-width: none;\n }\n }\n\n ul.list-inline {\n display: flex;\n flex-wrap: wrap;\n\n li {\n display: inline-block;\n margin-bottom: 0;\n\n + li {\n margin-left: 8px;\n }\n }\n }\n}\n\n.custom-footer .footer-link-stack {\n + .footer-link-stack {\n margin-top: 24px;\n \n @media (min-width: 768px) {\n margin-top: 0;\n }\n }\n\n ul {\n list-style: none;\n margin-bottom: 0;\n padding-left: 0;\n\n li:last-child {\n margin-bottom: 0;\n }\n\n + ul {\n margin-top: 8px;\n }\n }\n \n h3 {\n font-size: var(--lia-bs-font-size-base);\n font-weight: 600;\n }\n\n ul + h3 {\n margin-top: 24px;\n }\n\n ul.list-with-icons {\n margin-top: .4em;\n margin-bottom: 0;\n\n li {\n margin-bottom: 0;\n\n a {\n display: flex;\n background-size: 25px;\n background-repeat: no-repeat;\n background-position: left center;\n padding-bottom: .4em;\n padding-left: 33px;\n padding-top: .4em;\n }\n }\n }\n\n .link-social {\n width: 32px;\n height: 32px;\n border: 1px solid #eeeeee;\n background-color: var(--white);\n border-radius: 16px;\n display: flex;\n align-items: center;\n justify-content: center;\n }\n}\n\n.footer-hr {\n hr {\n border-top: 1px solid #e4e4e4;\n margin-top: 32px;\n margin-bottom: 0;\n }\n\n [class*=\"grid__col--\"] {\n margin-bottom: 40px;\n }\n}\n\n.footer__brand {\n margin-bottom: 24px;\n margin-top: 60px;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 0;\n margin-top: 36px;\n }\n\n ul.list-inline {\n margin-bottom: 0;\n\n @media (max-width: 767px) {\n justify-content: center;\n }\n\n li {\n margin-bottom: 12px;\n }\n\n li + li {\n margin-left: 0;\n }\n }\n .list-divided {\n padding-left: 0;\n\n li {\n margin-right: 12px;\n margin-left: 0;\n padding-right: 12px;\n border-right: 1px solid var(--lia-bs-body-color);\n line-height: 1;\n\n &:last-child {\n border-right: 0;\n margin-right: 0;\n }\n }\n\n @media (max-width: 767px) {\n text-align: center;\n\n .brand-line {\n width: 100%;\n border-right: 0;\n }\n }\n }\n}\n\n.grid__row {\n font-size: 0;\n line-height: 0;\n display: flex;\n flex-direction: column;\n\n @media (min-width: 768px) {\n flex-direction: row;\n flex-wrap: wrap;\n }\n\n @media (min-width: 1200px) {\n flex-wrap: nowrap;\n }\n}\n\n.grid__row--middled [class*='grid__col--'] {\n vertical-align: middle\n}\n\n.grid__row--middled:after {\n content: \"\";\n display: inline-block;\n height: 100%;\n vertical-align: middle\n}\n\n.grid__row--centered {\n text-align: center\n}\n\n.grid__row--justified {\n text-align: justify;\n text-justify: distribute\n}\n\n.grid__row--justified:after {\n content: \"\";\n display: inline-block;\n width: 100%\n}\n\n.grid__row--opposite {\n text-align: right\n}\n\n[class*='grid__col--'] {\n display: inline-block;\n padding: 0;\n font-size: 14px;\n line-height: 20px;\n text-align: left;\n vertical-align: top;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 24px;\n }\n}\n\n/* 24 column grid system */\n@media (min-width: 768px) {\n .grid__col--1 {\n width: 4.16667%\n }\n\n .grid__col--2 {\n width: 8.33333%\n }\n\n .grid__col--3 {\n width: 12.5%\n }\n\n .grid__col--4 {\n width: 16.66667%\n }\n\n .grid__col--5 {\n width: 20.83333%\n }\n\n .grid__col--6 {\n width: 25%\n }\n\n .grid__col--7 {\n width: 29.16667%\n }\n\n .grid__col--8 {\n width: 33.33333%\n }\n\n .grid__col--9 {\n width: 37.5%\n }\n\n .grid__col--10 {\n width: 41.66667%\n }\n\n .grid__col--11 {\n width: 45.83333%\n }\n\n .grid__col--12 {\n width: 50%\n }\n\n .grid__col--13 {\n width: 54.16667%\n }\n\n .grid__col--14 {\n width: 58.33333%\n }\n\n .grid__col--15 {\n width: 62.5%\n }\n\n .grid__col--16 {\n width: 66.66667%\n }\n\n .grid__col--17 {\n width: 70.83333%\n }\n\n .grid__col--18 {\n width: 75%\n }\n\n .grid__col--19 {\n width: 79.16667%\n }\n\n .grid__col--20 {\n width: 83.33333%\n }\n\n .grid__col--21 {\n width: 87.5%\n }\n\n .grid__col--22 {\n width: 91.66667%\n }\n\n .grid__col--23 {\n width: 95.83333%\n }\n\n .grid__col--24 {\n width: 100%\n }\n\n .grid__col--full {\n width: 100%\n }\n\n .grid__col--half {\n width: 50%\n }\n\n .grid__col--third {\n width: 33.33333%\n }\n\n .grid__col--quarter {\n width: 25%\n }\n\n .grid__col--fifth {\n width: 20%\n }\n\n .grid__col--bleed {\n padding-left: 0;\n padding-right: 0\n }\n\n .grid__col--bleedLeft {\n padding-left: 0\n }\n\n .grid__col--bleedRight {\n padding-right: 0\n }\n\n .grid__col--group {\n display: inline-block;\n vertical-align: top;\n font-size: 0;\n line-height: 0\n }\n}\n\n@media (min-width: 768px) and (max-width: 1199px) {\n .grid__col-md--7 {\n width: 29.16667%\n }\n}\n\n.grid__col--offset1 {\n margin-left: 4.16667%\n}\n\n@media (min-width: 768px) {\n .grid__col-md-up--offset1 {\n margin-left: 4.16667%\n }\n}\n\n.grid__col--offset2 {\n margin-left: 8.33333%\n}","texts":{},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Footer_2024","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_Footer_2024_custom-footer_aax6c_1 {\n width: 100%;\n\tpadding: 0 var(--lia-bs-grid-gutter-width);\n\tmargin: 0 auto;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 0 calc(var(--lia-bs-grid-gutter-width) * .5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n\t max-width: var(--lia-container-max-width);\n }\n\n ol {\n list-style-type: decimal\n }\n\n ul {\n list-style-type: disc\n }\n\n ul,ol {\n list-style-position: outside\n }\n\n li {\n margin-bottom: .8em;\n position: relative\n }\n\n li ol,li ul {\n margin: .8em 0\n }\n\n nav ul,nav ol {\n list-style: none;\n list-style-image: none\n }\n\n a {\n color: var(--lia-bs-body-color);\n\n &:hover {\n color: var(--lia-bs-body-color);\n }\n }\n\n img {\n max-width: 100%;\n height: auto;\n }\n\n img.custom_widget_Footer_2024_footer-logo_aax6c_62 {\n margin-bottom: 1.5rem;\n\n @media (min-width: 1260px) {\n max-width: none;\n }\n }\n\n ul.custom_widget_Footer_2024_list-inline_aax6c_70 {\n display: flex;\n flex-wrap: wrap;\n\n li {\n display: inline-block;\n margin-bottom: 0;\n\n + li {\n margin-left: 0.5rem;\n }\n }\n }\n}\n\n.custom_widget_Footer_2024_custom-footer_aax6c_1 .custom_widget_Footer_2024_footer-link-stack_aax6c_85 {\n + .custom_widget_Footer_2024_footer-link-stack_aax6c_85 {\n margin-top: 1.5rem;\n \n @media (min-width: 768px) {\n margin-top: 0;\n }\n }\n\n ul {\n list-style: none;\n margin-bottom: 0;\n padding-left: 0;\n\n li:last-child {\n margin-bottom: 0;\n }\n\n + ul {\n margin-top: 0.5rem;\n }\n }\n \n h3 {\n font-size: var(--lia-bs-font-size-base);\n font-weight: 600;\n }\n\n ul + h3 {\n margin-top: 1.5rem;\n }\n\n ul.custom_widget_Footer_2024_list-with-icons_aax6c_117 {\n margin-top: .4em;\n margin-bottom: 0;\n\n li {\n margin-bottom: 0;\n\n a {\n display: flex;\n background-size: 25px;\n background-repeat: no-repeat;\n background-position: left center;\n padding-bottom: .4em;\n padding-left: 2.0625rem;\n padding-top: .4em;\n }\n }\n }\n\n .custom_widget_Footer_2024_link-social_aax6c_136 {\n width: 2rem;\n height: 2rem;\n border: 1px solid #eeeeee;\n background-color: var(--white);\n border-radius: 1rem;\n display: flex;\n align-items: center;\n justify-content: center;\n }\n}\n\n.custom_widget_Footer_2024_footer-hr_aax6c_148 {\n hr {\n border-top: 1px solid #e4e4e4;\n margin-top: 2rem;\n margin-bottom: 0;\n }\n\n [class*=\"grid__col--\"] {\n margin-bottom: 2.5rem;\n }\n}\n\n.custom_widget_Footer_2024_footer__brand_aax6c_160 {\n margin-bottom: 1.5rem;\n margin-top: 3.75rem;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 0;\n margin-top: 2.25rem;\n }\n\n ul.custom_widget_Footer_2024_list-inline_aax6c_70 {\n margin-bottom: 0;\n\n @media (max-width: 767px) {\n justify-content: center;\n }\n\n li {\n margin-bottom: 0.75rem;\n }\n\n li + li {\n margin-left: 0;\n }\n }\n .custom_widget_Footer_2024_list-divided_aax6c_184 {\n padding-left: 0;\n\n li {\n margin-right: 0.75rem;\n margin-left: 0;\n padding-right: 0.75rem;\n border-right: 1px solid var(--lia-bs-body-color);\n line-height: 1;\n\n &:last-child {\n border-right: 0;\n margin-right: 0;\n }\n }\n\n @media (max-width: 767px) {\n text-align: center;\n\n .custom_widget_Footer_2024_brand-line_aax6c_203 {\n width: 100%;\n border-right: 0;\n }\n }\n }\n}\n\n.custom_widget_Footer_2024_grid__row_aax6c_211 {\n font-size: 0;\n line-height: 0;\n display: flex;\n flex-direction: column;\n\n @media (min-width: 768px) {\n flex-direction: row;\n flex-wrap: wrap;\n }\n\n @media (min-width: 1200px) {\n flex-wrap: nowrap;\n }\n}\n\n.custom_widget_Footer_2024_grid__row--middled_aax6c_227 [class*='grid__col--'] {\n vertical-align: middle\n}\n\n.custom_widget_Footer_2024_grid__row--middled_aax6c_227:after {\n content: \"\";\n display: inline-block;\n height: 100%;\n vertical-align: middle\n}\n\n.custom_widget_Footer_2024_grid__row--centered_aax6c_238 {\n text-align: center\n}\n\n.custom_widget_Footer_2024_grid__row--justified_aax6c_242 {\n text-align: justify;\n text-justify: distribute\n}\n\n.custom_widget_Footer_2024_grid__row--justified_aax6c_242:after {\n content: \"\";\n display: inline-block;\n width: 100%\n}\n\n.custom_widget_Footer_2024_grid__row--opposite_aax6c_253 {\n text-align: right\n}\n\n[class*='grid__col--'] {\n display: inline-block;\n padding: 0;\n font-size: 0.875rem;\n line-height: 1.25rem;\n text-align: left;\n vertical-align: top;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 1.5rem;\n }\n}\n\n/* 24 column grid system */\n\n@media (min-width: 768px) {\n .custom_widget_Footer_2024_grid__col--1_aax6c_272 {\n width: 4.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--2_aax6c_276 {\n width: 8.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--3_aax6c_280 {\n width: 12.5%\n }\n\n .custom_widget_Footer_2024_grid__col--4_aax6c_284 {\n width: 16.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--5_aax6c_288 {\n width: 20.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--6_aax6c_292 {\n width: 25%\n }\n\n .custom_widget_Footer_2024_grid__col--7_aax6c_296 {\n width: 29.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--8_aax6c_300 {\n width: 33.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--9_aax6c_304 {\n width: 37.5%\n }\n\n .custom_widget_Footer_2024_grid__col--10_aax6c_308 {\n width: 41.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--11_aax6c_312 {\n width: 45.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--12_aax6c_316 {\n width: 50%\n }\n\n .custom_widget_Footer_2024_grid__col--13_aax6c_320 {\n width: 54.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--14_aax6c_324 {\n width: 58.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--15_aax6c_328 {\n width: 62.5%\n }\n\n .custom_widget_Footer_2024_grid__col--16_aax6c_332 {\n width: 66.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--17_aax6c_336 {\n width: 70.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--18_aax6c_340 {\n width: 75%\n }\n\n .custom_widget_Footer_2024_grid__col--19_aax6c_344 {\n width: 79.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--20_aax6c_348 {\n width: 83.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--21_aax6c_352 {\n width: 87.5%\n }\n\n .custom_widget_Footer_2024_grid__col--22_aax6c_356 {\n width: 91.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--23_aax6c_360 {\n width: 95.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--24_aax6c_364 {\n width: 100%\n }\n\n .custom_widget_Footer_2024_grid__col--full_aax6c_368 {\n width: 100%\n }\n\n .custom_widget_Footer_2024_grid__col--half_aax6c_372 {\n width: 50%\n }\n\n .custom_widget_Footer_2024_grid__col--third_aax6c_376 {\n width: 33.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--quarter_aax6c_380 {\n width: 25%\n }\n\n .custom_widget_Footer_2024_grid__col--fifth_aax6c_384 {\n width: 20%\n }\n\n .custom_widget_Footer_2024_grid__col--bleed_aax6c_388 {\n padding-left: 0;\n padding-right: 0\n }\n\n .custom_widget_Footer_2024_grid__col--bleedLeft_aax6c_393 {\n padding-left: 0\n }\n\n .custom_widget_Footer_2024_grid__col--bleedRight_aax6c_397 {\n padding-right: 0\n }\n\n .custom_widget_Footer_2024_grid__col--group_aax6c_401 {\n display: inline-block;\n vertical-align: top;\n font-size: 0;\n line-height: 0\n }\n}\n\n@media (min-width: 768px) and (max-width: 1199px) {\n .custom_widget_Footer_2024_grid__col-md--7_aax6c_410 {\n width: 29.16667%\n }\n}\n\n.custom_widget_Footer_2024_grid__col--offset1_aax6c_415 {\n margin-left: 4.16667%\n}\n\n@media (min-width: 768px) {\n .custom_widget_Footer_2024_grid__col-md-up--offset1_aax6c_420 {\n margin-left: 4.16667%\n }\n}\n\n.custom_widget_Footer_2024_grid__col--offset2_aax6c_425 {\n margin-left: 8.33333%\n}","tokens":{"custom-footer":"custom_widget_Footer_2024_custom-footer_aax6c_1","footer-logo":"custom_widget_Footer_2024_footer-logo_aax6c_62","list-inline":"custom_widget_Footer_2024_list-inline_aax6c_70","footer-link-stack":"custom_widget_Footer_2024_footer-link-stack_aax6c_85","list-with-icons":"custom_widget_Footer_2024_list-with-icons_aax6c_117","link-social":"custom_widget_Footer_2024_link-social_aax6c_136","footer-hr":"custom_widget_Footer_2024_footer-hr_aax6c_148","footer__brand":"custom_widget_Footer_2024_footer__brand_aax6c_160","list-divided":"custom_widget_Footer_2024_list-divided_aax6c_184","brand-line":"custom_widget_Footer_2024_brand-line_aax6c_203","grid__row":"custom_widget_Footer_2024_grid__row_aax6c_211","grid__row--middled":"custom_widget_Footer_2024_grid__row--middled_aax6c_227","grid__row--centered":"custom_widget_Footer_2024_grid__row--centered_aax6c_238","grid__row--justified":"custom_widget_Footer_2024_grid__row--justified_aax6c_242","grid__row--opposite":"custom_widget_Footer_2024_grid__row--opposite_aax6c_253","grid__col--1":"custom_widget_Footer_2024_grid__col--1_aax6c_272","grid__col--2":"custom_widget_Footer_2024_grid__col--2_aax6c_276","grid__col--3":"custom_widget_Footer_2024_grid__col--3_aax6c_280","grid__col--4":"custom_widget_Footer_2024_grid__col--4_aax6c_284","grid__col--5":"custom_widget_Footer_2024_grid__col--5_aax6c_288","grid__col--6":"custom_widget_Footer_2024_grid__col--6_aax6c_292","grid__col--7":"custom_widget_Footer_2024_grid__col--7_aax6c_296","grid__col--8":"custom_widget_Footer_2024_grid__col--8_aax6c_300","grid__col--9":"custom_widget_Footer_2024_grid__col--9_aax6c_304","grid__col--10":"custom_widget_Footer_2024_grid__col--10_aax6c_308","grid__col--11":"custom_widget_Footer_2024_grid__col--11_aax6c_312","grid__col--12":"custom_widget_Footer_2024_grid__col--12_aax6c_316","grid__col--13":"custom_widget_Footer_2024_grid__col--13_aax6c_320","grid__col--14":"custom_widget_Footer_2024_grid__col--14_aax6c_324","grid__col--15":"custom_widget_Footer_2024_grid__col--15_aax6c_328","grid__col--16":"custom_widget_Footer_2024_grid__col--16_aax6c_332","grid__col--17":"custom_widget_Footer_2024_grid__col--17_aax6c_336","grid__col--18":"custom_widget_Footer_2024_grid__col--18_aax6c_340","grid__col--19":"custom_widget_Footer_2024_grid__col--19_aax6c_344","grid__col--20":"custom_widget_Footer_2024_grid__col--20_aax6c_348","grid__col--21":"custom_widget_Footer_2024_grid__col--21_aax6c_352","grid__col--22":"custom_widget_Footer_2024_grid__col--22_aax6c_356","grid__col--23":"custom_widget_Footer_2024_grid__col--23_aax6c_360","grid__col--24":"custom_widget_Footer_2024_grid__col--24_aax6c_364","grid__col--full":"custom_widget_Footer_2024_grid__col--full_aax6c_368","grid__col--half":"custom_widget_Footer_2024_grid__col--half_aax6c_372","grid__col--third":"custom_widget_Footer_2024_grid__col--third_aax6c_376","grid__col--quarter":"custom_widget_Footer_2024_grid__col--quarter_aax6c_380","grid__col--fifth":"custom_widget_Footer_2024_grid__col--fifth_aax6c_384","grid__col--bleed":"custom_widget_Footer_2024_grid__col--bleed_aax6c_388","grid__col--bleedLeft":"custom_widget_Footer_2024_grid__col--bleedLeft_aax6c_393","grid__col--bleedRight":"custom_widget_Footer_2024_grid__col--bleedRight_aax6c_397","grid__col--group":"custom_widget_Footer_2024_grid__col--group_aax6c_401","grid__col-md--7":"custom_widget_Footer_2024_grid__col-md--7_aax6c_410","grid__col--offset1":"custom_widget_Footer_2024_grid__col--offset1_aax6c_415","grid__col-md-up--offset1":"custom_widget_Footer_2024_grid__col-md-up--offset1_aax6c_420","grid__col--offset2":"custom_widget_Footer_2024_grid__col--offset2_aax6c_425"}},"form":null},"localOverride":false},"CachedAsset:component:custom.widget.GoogleTag-en-us-1744833561099":{"__typename":"CachedAsset","id":"component:custom.widget.GoogleTag-en-us-1744833561099","value":{"component":{"id":"custom.widget.GoogleTag","template":{"id":"GoogleTag","markupLanguage":"HANDLEBARS","style":null,"texts":{},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.GoogleTag","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1744833252955","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1744833252955","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1744833252955","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solution","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1744833252955","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1744833252955","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1744833252955","value":{"title":"Related Content","emptyDescription":"No content to show"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1744833252955","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope","title@instance:ZvyUCy":"Most Recent","title@instance:1707846530344":"Conversations happening now","title@instance:1739575249929":"Archive","title@instance:1714488527325":"Recent Discussions","title@instance:1706711291349":"All Discussions","title@instance:VSkfRi":"Latest Examples","title@instance:1714488985590":"Newest Articles","title@instance:RMdoRw":"Articulate 360","title@instance:1741381041212":"Recent Introductions","title@instance:1699309009420":"All Discussions","title@instance:lEVAOo":"Storyline ","title@instance:1710185086146":"Help Others","title@instance:Xxobbq":"Articulate 360","title@instance:NpCDGP":"Articulate 360","title@instance:1739574739557":"Archive","title@instance:kqkevC":"Archive","title@instance:1708474656044":"Storyline ","title@instance:xLLSjm":"Archive","title@instance:vcoHbL":"All E-Learning Challenges","title@instance:1708524106229":"Studio 360","title@instance:1743005534829":"Recent Submissions","title@instance:1725460485728":"Recent Product Updates","title@instance:1710442232647":"Projects","title@instance:1709734834038":"All Challenges","title@instance:1738765561478":"Previous Tips & Tricks","title@instance:1714054755842":"Join a challenge","title@instance:1739573273584":"Archive","title@instance:1714488724456":"Join a Challenge","title@instance:1713899183346":"Featured Tutorial","title@instance:1711573126191":"Have an Idea? Share it with Us!","title@instance:YqcZZo":"Articulate 360","title@instance:1739574463817":"Archive","title@instance:QDzbgX":"Most Recent","title@instance:1709735255357":"Recaps","title@instance:1738768304153":"Recent Tips & Tricks","title@instance:cIEamF":"Most Recent","title@instance:1738858551617":"Archive","title@instance:1739575591629":"Archive","title@instance:1710185242694":"Get Inspired","title@instance:qUtfiY":"Articulate 360","title@instance:obdvcl":"Most Recent","title@instance:lAGrsn":"All Examples and Downloads","title@instance:1706713700018":"Recent Discussions","title@instance:zNWKaz":"Archive","title@instance:1714164286062":"Discuss","title@instance:1710185577884":"Latest Examples","title@instance:1725718372499":"Recent Updates","title@instance:1724680829536":"Discussions","title@instance:DFRZfd":"Articulate 360","title@instance:iPTcmo":"Archive","title@instance:PiICyd":"Newest","title@instance:mSZqMv":"Newest","title@instance:yVwpbC":"","title@instance:1739573660871":"Archive","title@instance:1738706092189":"Recent Posts","title@instance:1692888582733":"Featured Blogs","title@instance:1739574280328":"Archive","title@instance:izlekO":"Newewst","title@instance:1724679624046":"Discussions","title@instance:1741968196384":"Tips & Tricks","title@instance:1733520341799":"Recent Updates","title@instance:1739574057369":"Archive","title@instance:GZBHHL":"Most Recent","title@instance:1707245656473":"All Activity","title@instance:1709743420575":"Get Inspired","title@instance:BvWgAB":"Newest Articles","title@instance:XjcSMt":"All Discussions","title@instance:ndGPYw":"Discuss","title@instance:1742335819119":"Archive","title@instance:cYpvLP":"Articulate 360","title@instance:1706903088508":"Help Others","title@instance:1739574911515":"Archive","title@instance:QwMMqe":"This Week's Challenge","title@instance:YraixK":"Everything","title@instance:wePydP":"Recent Discussions","title@instance:ErXgTF":"Articulate 360","title@instance:1710184556305":"Get Inspired","title@instance:1708525179181":"Rise 360 ","title@instance:1707781116957":"","title@instance:1714499256147":"This Week's Challenge","title@instance:FmAgYs":"All Tutorials","title@instance:lstAQM":"Most Recent","title@instance:1711027838310":"Newest","title@instance:hmRLIQ":"Studio 360","title@instance:1710185499597":"Join A Challenge","title@instance:1714054899572":"Get Inspired","title@instance:1707245505334":"Featured Work","title@instance:1741699528515":"Introductions","title@instance:1699306493859":"Most Recent","title@instance:1739574375340":"Archive","title@instance:KFlMQC":"Tutorials","title@instance:sfHoXR":"Recent Updates","title@instance:1710184481343":"Grow Your Skills","title@instance:SgvePz":"Recent Introductions","title@instance:1737737989450":"Administraion","title@instance:1707328529472":"Articulate 360","title@instance:1724761095523":"Latest Product Updates","title@instance:zKqoJx":"Articulate 360"},"localOverride":false},"Category:category:learn":{"__typename":"Category","id":"category:learn","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"CATEGORY","displayId":"learn","nodeType":"category","depth":1,"title":"Learn","shortTitle":"Learn"},"Blog:board:articles":{"__typename":"Blog","id":"board:articles","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"BLOG","displayId":"articles","nodeType":"board","depth":2,"conversationStyle":"BLOG","title":"Articles","shortTitle":"Articles","parent":{"__ref":"Category:category:learn"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMC1KWEt3aUM?image-coordinates=0%2C0%2C400%2C400\"}"},"description":"Get practical, real‑world tips and insights from e-learning experts.","eventPath":"category:learn/community:rwgqn69235board:articles/"},"Tkb:board:e-books":{"__typename":"Tkb","id":"board:e-books","tkbPolicies":{"__typename":"TkbPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Tkb:board:user-guides":{"__typename":"Tkb","id":"board:user-guides","tkbPolicies":{"__typename":"TkbPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"TKB","displayId":"user-guides","nodeType":"board","depth":2,"conversationStyle":"TKB","title":"User Guides","shortTitle":"User Guides","parent":{"__ref":"Category:category:learn"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMi1aamRzZTE?image-coordinates=0%2C0%2C400%2C400\"}"},"description":"Learn how to manage Articulate apps, create engaging courses, collaborate effectively, and distribute training quickly.","eventPath":"category:learn/community:rwgqn69235board:user-guides/"},"Blog:board:product-updates":{"__typename":"Blog","id":"board:product-updates","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:e-learning-challenges":{"__typename":"Blog","id":"board:e-learning-challenges","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:discover":{"__typename":"Blog","id":"board:discover","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:join-groups":{"__typename":"Category","id":"category:join-groups","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:share-examples":{"__typename":"Forum","id":"board:share-examples","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Occasion:board:events":{"__typename":"Occasion","id":"board:events","boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"occasionPolicies":{"__typename":"OccasionPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:share-ideas":{"__typename":"Forum","id":"board:share-ideas","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:training-tutorials":{"__typename":"Category","id":"category:training-tutorials","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Occasion:board:training-webinars":{"__typename":"Occasion","id":"board:training-webinars","boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"occasionPolicies":{"__typename":"OccasionPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:welcome-center":{"__typename":"Forum","id":"board:welcome-center","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:community-blog":{"__typename":"Category","id":"category:community-blog","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:exchange":{"__typename":"Forum","id":"board:exchange","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Conversation:conversation:1224488":{"__typename":"Conversation","id":"conversation:1224488","topic":{"__typename":"ForumTopicMessage","uid":1224488},"lastPostingActivityTime":"2025-04-20T07:51:39.228-07:00","solved":false},"ForumTopicMessage:message:1224488":{"__typename":"ForumTopicMessage","subject":"Hotspot/changed states trigger query","conversation":{"__ref":"Conversation:conversation:1224488"},"id":"message:1224488","revisionNum":1,"uid":1224488,"depth":0,"board":{"__ref":"Forum:board:discuss"},"author":{"__typename":"User","uid":1530336,"login":"kearacb86","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C368f9bde-6223-46ab-99f8-ffbe00c842b8"}},"metrics":{"__typename":"MessageMetrics","views":9},"postTime":"2025-04-20T07:09:32.790-07:00","lastPublishTime":"2025-04-20T07:09:32.790-07:00","readOnly":false},"Conversation:conversation:920340":{"__typename":"Conversation","id":"conversation:920340","topic":{"__typename":"ForumTopicMessage","uid":920340},"lastPostingActivityTime":"2025-04-20T05:13:00.643-07:00","solved":false},"ForumTopicMessage:message:920340":{"__typename":"ForumTopicMessage","subject":"Combining multiple scorm packages possible?","conversation":{"__ref":"Conversation:conversation:920340"},"id":"message:920340","revisionNum":1,"uid":920340,"depth":0,"board":{"__ref":"Forum:board:discuss"},"author":{"__typename":"User","uid":858606,"login":"FinayStalker","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid|c27e0402-bdfd-4ace-9e43-56d9f4437e9b"}},"metrics":{"__typename":"MessageMetrics","views":443},"postTime":"2024-07-25T07:49:26.000-07:00","lastPublishTime":"2024-07-25T07:49:26.000-07:00","readOnly":false},"Conversation:conversation:1224481":{"__typename":"Conversation","id":"conversation:1224481","topic":{"__typename":"ForumTopicMessage","uid":1224481},"lastPostingActivityTime":"2025-04-19T12:06:14.251-07:00","solved":false},"ForumTopicMessage:message:1224481":{"__typename":"ForumTopicMessage","subject":"Likert scale question","conversation":{"__ref":"Conversation:conversation:1224481"},"id":"message:1224481","revisionNum":1,"uid":1224481,"depth":0,"board":{"__ref":"Forum:board:discuss"},"author":{"__typename":"User","uid":513779,"login":"KarineMorris669","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7Cb4cfcfa0-50fd-4d1b-8e09-97c21fa687d8"}},"metrics":{"__typename":"MessageMetrics","views":8},"postTime":"2025-04-19T12:06:14.251-07:00","lastPublishTime":"2025-04-19T12:06:14.251-07:00","readOnly":false},"Conversation:conversation:1224447":{"__typename":"Conversation","id":"conversation:1224447","topic":{"__typename":"ForumTopicMessage","uid":1224447},"lastPostingActivityTime":"2025-04-19T11:25:21.163-07:00","solved":false},"ForumTopicMessage:message:1224447":{"__typename":"ForumTopicMessage","subject":"Quiz Results AND Total Score Results - Only total shows","conversation":{"__ref":"Conversation:conversation:1224447"},"id":"message:1224447","revisionNum":1,"uid":1224447,"depth":0,"board":{"__ref":"Forum:board:discuss"},"author":{"__typename":"User","uid":127771,"login":"JeanMarrapodi-c","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C4e9c7d6b-2043-4c83-ac9e-23fda25eb4de"}},"metrics":{"__typename":"MessageMetrics","views":52},"postTime":"2025-04-18T11:57:01.870-07:00","lastPublishTime":"2025-04-18T11:57:01.870-07:00","readOnly":false},"Conversation:conversation:1224426":{"__typename":"Conversation","id":"conversation:1224426","topic":{"__typename":"ForumTopicMessage","uid":1224426},"lastPostingActivityTime":"2025-04-19T11:14:09.929-07:00","solved":false},"ForumTopicMessage:message:1224426":{"__typename":"ForumTopicMessage","subject":"Using Slider with Markers or Hotspots","conversation":{"__ref":"Conversation:conversation:1224426"},"id":"message:1224426","revisionNum":1,"uid":1224426,"depth":0,"board":{"__ref":"Forum:board:discuss"},"author":{"__typename":"User","uid":1248624,"login":"IlianaBaez","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C2f647ae7-ae50-4ff1-b4c7-3c658dc7d20d"}},"metrics":{"__typename":"MessageMetrics","views":72},"postTime":"2025-04-18T09:21:13.597-07:00","lastPublishTime":"2025-04-18T09:21:13.597-07:00","readOnly":false},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Staff","color":"00AEEF","icon":null,"rankStyle":"FILLED"},"User:user:120422":{"__typename":"User","id":"user:120422","uid":120422,"login":"StevenBenassi","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-11-08T06:39:50.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C93426a26-c1e9-4e2e-99e6-ef22248d0b8d"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:rwgqn69235/user:120422"},"ModerationData:moderation_data:1220374":{"__typename":"ModerationData","id":"moderation_data:1220374","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1220374":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:120422"},"id":"message:1220374","revisionNum":2,"uid":1220374,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:1220357"},"conversation":{"__ref":"Conversation:conversation:1220357"},"subject":"Re: Unable to sign in","moderationData":{"__ref":"ModerationData:moderation_data:1220374"},"body":"

Hi leochild2024!

\n

So sorry to hear you're having issues accessing Storyline 360!

\n

Checking your Articulate ID (e-mail address), I'm not seeing an active trial listed. Can you please confirm you're using the same e-mail address to log in, that was used when you tried to create the free trial? Also, if you follow the prompt to 'Start your free trial' again, are you met with the same result?

\n

Looking forward to hearing from you! 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-03-17T07:04:59.214-07:00","lastPublishTime":"2025-03-17T07:05:36.615-07:00","metrics":{"__typename":"MessageMetrics","views":20},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1220357/message:1220374","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:496439":{"__typename":"User","id":"user:496439","uid":496439,"login":"AnthonyKarcz","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-04-09T09:37:35.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C5ac3bbfa91f27c5047e8d065"},"rank":{"__ref":"Rank:rank:2"},"messagesCount":250,"kudosGivenCount":16,"kudosReceivedCount":39,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:rwgqn69235/user:496439"},"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMi1aamRzZTE?image-coordinates=0%2C0%2C400%2C400\"}":{"__typename":"AssociatedImage","url":"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMi1aamRzZTE?image-coordinates=0%2C0%2C400%2C400","mimeType":"image/png"},"TkbTopicMessage:message:1082716":{"__typename":"TkbTopicMessage","uid":1082716,"subject":"Reach 360: Manage Groups and Users with Single Sign-On (SSO)","id":"message:1082716","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:496439"},"depth":0,"hasGivenKudo":false,"helpful":null,"board":{"__ref":"Tkb:board:user-guides"},"conversation":{"__ref":"Conversation:conversation:1082716"},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"shortScheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":null}},"moderationData":{"__ref":"ModerationData:moderation_data:1082716"},"teaser@stripHtml({\"removeProcessingText\":false,\"truncateLength\":200})":"","postTime":"2023-09-07T13:17:18.000-07:00","lastPublishTime":"2023-09-07T13:17:18.000-07:00","readOnly":true,"introduction":"","metrics":{"__typename":"MessageMetrics","views":1493},"placeholder":false,"originalMessageForPlaceholder":null,"entityType":"TKB_ARTICLE","eventPath":"category:learn/community:rwgqn69235board:user-guides/message:1082716"},"Conversation:conversation:1082716":{"__typename":"Conversation","id":"conversation:1082716","solved":false,"topic":{"__ref":"TkbTopicMessage:message:1082716"},"lastPostingActivityTime":"2023-09-07T13:17:18.000-07:00","lastPostTime":"2023-09-07T13:17:18.000-07:00"},"ModerationData:moderation_data:1082716":{"__typename":"ModerationData","id":"moderation_data:1082716","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1082716":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1082716","relatedMessage":{"__ref":"TkbTopicMessage:message:1082716"}},"User:user:312217":{"__typename":"User","id":"user:312217","uid":312217,"login":"AmberLinthak287","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-05-25T10:16:21.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C24a08ae0-6b37-49b9-b980-e9931d042605"},"rank":{"__ref":"Rank:rank:6"},"messagesCount":4,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:rwgqn69235/user:312217"},"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0yNi0wc1g3ZFg?image-coordinates=0%2C0%2C400%2C400\"}":{"__typename":"AssociatedImage","url":"https://community.articulate.com/t5/s/rwgqn69235/images/bi0yNi0wc1g3ZFg?image-coordinates=0%2C0%2C400%2C400","mimeType":"image/png"},"ForumTopicMessage:message:1216016":{"__typename":"ForumTopicMessage","uid":1216016,"subject":"Unable to sign in","id":"message:1216016","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:312217"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1216016"},"moderationData":{"__ref":"ModerationData:moderation_data:1216016"},"postTime":"2025-02-07T10:29:40.920-08:00","lastPublishTime":"2025-02-07T10:29:40.920-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":63},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1216016"},"Conversation:conversation:1216016":{"__typename":"Conversation","id":"conversation:1216016","solved":false,"topic":{"__ref":"ForumTopicMessage:message:1216016"},"lastPostingActivityTime":"2025-02-25T09:18:19.157-08:00","lastPostTime":"2025-02-25T09:18:19.157-08:00"},"ModerationData:moderation_data:1216016":{"__typename":"ModerationData","id":"moderation_data:1216016","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1216016":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1216016","relatedMessage":{"__ref":"ForumTopicMessage:message:1216016"}},"User:user:706252":{"__typename":"User","id":"user:706252","uid":706252,"login":"KarlinClayton-6","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-11-15T07:53:00.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7Cbbb3421e-e435-4e8d-834a-0789a3d8b023"},"rank":{"__ref":"Rank:rank:6"},"messagesCount":2,"kudosGivenCount":0,"kudosReceivedCount":4,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:rwgqn69235/user:706252"},"ForumTopicMessage:message:1210054":{"__typename":"ForumTopicMessage","uid":1210054,"subject":"Unable to preview Rise course","id":"message:1210054","revisionNum":1,"repliesCount":22,"author":{"__ref":"User:user:706252"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1210054"},"moderationData":{"__ref":"ModerationData:moderation_data:1210054"},"postTime":"2024-12-16T12:08:49.430-08:00","lastPublishTime":"2024-12-16T12:08:49.430-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":222},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1210054"},"Conversation:conversation:1210054":{"__typename":"Conversation","id":"conversation:1210054","solved":true,"topic":{"__ref":"ForumTopicMessage:message:1210054"},"lastPostingActivityTime":"2024-12-17T09:00:34.022-08:00","lastPostTime":"2024-12-17T09:00:34.022-08:00"},"ModerationData:moderation_data:1210054":{"__typename":"ModerationData","id":"moderation_data:1210054","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1210054":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1210054","relatedMessage":{"__ref":"ForumTopicMessage:message:1210054"}},"User:user:1134865":{"__typename":"User","id":"user:1134865","uid":1134865,"login":"VevetteCChua","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-19T01:26:31.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C5727c12c0933b72c0ac91f77"},"rank":{"__ref":"Rank:rank:2"},"messagesCount":12,"kudosGivenCount":18,"kudosReceivedCount":47,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:rwgqn69235/user:1134865"},"Category:category:series":{"__typename":"Category","id":"category:series","entityType":"CATEGORY","displayId":"series","nodeType":"category","depth":2,"title":"Series","shortTitle":"Series"},"Tkb:board:user-guide-series":{"__typename":"Tkb","id":"board:user-guide-series","entityType":"TKB","displayId":"user-guide-series","nodeType":"board","depth":3,"conversationStyle":"TKB","title":"User Guide Series","shortTitle":"User Guide Series","parent":{"__ref":"Category:category:series"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"","eventPath":"category:series/category:learn/community:rwgqn69235board:user-guide-series/"},"TkbTopicMessage:message:1193823":{"__typename":"TkbTopicMessage","uid":1193823,"subject":"Articulate 360 Teams: Authenticate Using Single Sign-On (SSO)","id":"message:1193823","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:1134865"},"depth":0,"hasGivenKudo":false,"helpful":null,"board":{"__ref":"Tkb:board:user-guide-series"},"conversation":{"__ref":"Conversation:conversation:1193823"},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"shortScheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":null}},"moderationData":{"__ref":"ModerationData:moderation_data:1193823"},"teaser@stripHtml({\"removeProcessingText\":false,\"truncateLength\":200})":"","postTime":"2023-08-30T23:53:12.000-07:00","lastPublishTime":"2023-08-30T23:53:12.000-07:00","readOnly":true,"introduction":"","metrics":{"__typename":"MessageMetrics","views":329},"placeholder":false,"originalMessageForPlaceholder":null,"entityType":"TKB_ARTICLE","eventPath":"category:series/category:learn/community:rwgqn69235board:user-guide-series/message:1193823"},"Conversation:conversation:1193823":{"__typename":"Conversation","id":"conversation:1193823","solved":false,"topic":{"__ref":"TkbTopicMessage:message:1193823"},"lastPostingActivityTime":"2023-08-30T23:53:12.000-07:00","lastPostTime":"2023-08-30T23:53:12.000-07:00"},"ModerationData:moderation_data:1193823":{"__typename":"ModerationData","id":"moderation_data:1193823","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1193823":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1193823","relatedMessage":{"__ref":"TkbTopicMessage:message:1193823"}},"User:user:122725":{"__typename":"User","id":"user:122725","uid":122725,"login":"JeffreyTurgeon","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-09-20T11:19:16.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7Cbdc6d55c-7cc6-4561-8339-c1e63f14c7f1"},"rank":{"__ref":"Rank:rank:6"},"messagesCount":2,"kudosGivenCount":2,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:rwgqn69235/user:122725"},"ForumTopicMessage:message:1207875":{"__typename":"ForumTopicMessage","uid":1207875,"subject":"Unable to Sign-In","id":"message:1207875","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:122725"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1207875"},"moderationData":{"__ref":"ModerationData:moderation_data:1207875"},"postTime":"2024-11-25T04:34:26.143-08:00","lastPublishTime":"2024-11-25T04:34:26.143-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":46},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1207875"},"Conversation:conversation:1207875":{"__typename":"Conversation","id":"conversation:1207875","solved":false,"topic":{"__ref":"ForumTopicMessage:message:1207875"},"lastPostingActivityTime":"2024-11-25T04:38:40.856-08:00","lastPostTime":"2024-11-25T04:38:40.856-08:00"},"ModerationData:moderation_data:1207875":{"__typename":"ModerationData","id":"moderation_data:1207875","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1207875":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1207875","relatedMessage":{"__ref":"ForumTopicMessage:message:1207875"}},"User:user:580435":{"__typename":"User","id":"user:580435","uid":580435,"login":"CommunityTeam","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2010-10-25T06:40:52.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0|0d3742d0-b37d-0131-2ee8-22000b2f96a1"},"rank":{"__ref":"Rank:rank:2"},"messagesCount":905,"kudosGivenCount":6,"kudosReceivedCount":61,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:rwgqn69235/user:580435"},"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMC1KWEt3aUM?image-coordinates=0%2C0%2C400%2C400\"}":{"__typename":"AssociatedImage","url":"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMC1KWEt3aUM?image-coordinates=0%2C0%2C400%2C400","mimeType":"image/png"},"BlogTopicMessage:message:1220424":{"__typename":"BlogTopicMessage","uid":1220424,"subject":"Sign Up for the New E-Learning Heroes Newsletter","id":"message:1220424","revisionNum":5,"repliesCount":0,"author":{"__ref":"User:user:580435"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Blog:board:articles"},"conversation":{"__ref":"Conversation:conversation:1220424"},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"shortScheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":false}},"moderationData":{"__ref":"ModerationData:moderation_data:1220424"},"teaser@stripHtml({\"removeProcessingText\":false,\"truncateLength\":200})":"","postTime":"2025-03-18T15:55:21.196-07:00","lastPublishTime":"2025-03-25T03:58:43.560-07:00","readOnly":false,"introduction":"","metrics":{"__typename":"MessageMetrics","views":695},"placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_ARTICLE","eventPath":"category:learn/community:rwgqn69235board:articles/message:1220424"},"Conversation:conversation:1220424":{"__typename":"Conversation","id":"conversation:1220424","solved":false,"topic":{"__ref":"BlogTopicMessage:message:1220424"},"lastPostingActivityTime":"2025-03-25T03:58:43.560-07:00","lastPostTime":"2025-03-18T15:55:21.196-07:00"},"ModerationData:moderation_data:1220424":{"__typename":"ModerationData","id":"moderation_data:1220424","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1220424":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1220424","relatedMessage":{"__ref":"BlogTopicMessage:message:1220424"}},"User:user:1530192":{"__typename":"User","id":"user:1530192","uid":1530192,"login":"Tickoo_97","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-02-12T03:10:26.868-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7Ca65a53eb-186d-4a9e-91c2-3ec87bdc44f5"},"rank":{"__ref":"Rank:rank:6"},"messagesCount":2,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:rwgqn69235/user:1530192"},"ForumTopicMessage:message:1216472":{"__typename":"ForumTopicMessage","uid":1216472,"subject":"Percentage sign","id":"message:1216472","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:1530192"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1216472"},"moderationData":{"__ref":"ModerationData:moderation_data:1216472"},"postTime":"2025-02-12T03:22:22.512-08:00","lastPublishTime":"2025-02-12T03:22:22.512-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":28},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1216472"},"Conversation:conversation:1216472":{"__typename":"Conversation","id":"conversation:1216472","solved":false,"topic":{"__ref":"ForumTopicMessage:message:1216472"},"lastPostingActivityTime":"2025-02-12T05:33:48.827-08:00","lastPostTime":"2025-02-12T05:33:48.827-08:00"},"ModerationData:moderation_data:1216472":{"__typename":"ModerationData","id":"moderation_data:1216472","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1216472":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1216472","relatedMessage":{"__ref":"ForumTopicMessage:message:1216472"}},"User:user:1421323":{"__typename":"User","id":"user:1421323","uid":1421323,"login":"Ronnie_Pilman","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-03-19T08:12:26.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7Ccde666c0-91a6-0131-a7f9-22000a4595b0"},"rank":{"__ref":"Rank:rank:2"},"messagesCount":86,"kudosGivenCount":12,"kudosReceivedCount":91,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":5,"entityType":"USER","eventPath":"community:rwgqn69235/user:1421323"},"GroupHub:grouphub:accessibility":{"__typename":"GroupHub","id":"grouphub:accessibility","entityType":"GROUP_HUB","displayId":"accessibility","nodeType":"grouphub","depth":3,"title":"Accessibility","shortTitle":"Accessibility"},"Forum:board:accessibilityforum-board":{"__typename":"Forum","id":"board:accessibilityforum-board","entityType":"FORUM","displayId":"accessibilityforum-board","nodeType":"board","depth":4,"conversationStyle":"FORUM","title":"Accessibility","shortTitle":"Forum","parent":{"__ref":"GroupHub:grouphub:accessibility"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"","eventPath":"grouphub:accessibility/category:join-groups/category:connect/community:rwgqn69235board:accessibilityforum-board/"},"ForumTopicMessage:message:1212370":{"__typename":"ForumTopicMessage","uid":1212370,"subject":"Accessibility Checker Early Access Sign-up","id":"message:1212370","revisionNum":1,"repliesCount":36,"author":{"__ref":"User:user:1421323"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:accessibilityforum-board"},"conversation":{"__ref":"Conversation:conversation:1212370"},"moderationData":{"__ref":"ModerationData:moderation_data:1212370"},"postTime":"2025-01-09T11:12:04.683-08:00","lastPublishTime":"2025-01-09T11:12:04.683-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":415},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"grouphub:accessibility/category:join-groups/category:connect/community:rwgqn69235board:accessibilityforum-board/message:1212370"},"Conversation:conversation:1212370":{"__typename":"Conversation","id":"conversation:1212370","solved":false,"topic":{"__ref":"ForumTopicMessage:message:1212370"},"lastPostingActivityTime":"2025-04-16T08:58:59.528-07:00","lastPostTime":"2025-04-16T08:58:59.528-07:00"},"ModerationData:moderation_data:1212370":{"__typename":"ModerationData","id":"moderation_data:1212370","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1212370":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1212370","relatedMessage":{"__ref":"ForumTopicMessage:message:1212370"}},"User:user:1520976":{"__typename":"User","id":"user:1520976","uid":1520976,"login":"TiaPic","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-11-22T07:19:43.316-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C46c3c29e-cb4b-4ba4-a2fa-6d5ae4da0e57"},"rank":{"__ref":"Rank:rank:6"},"messagesCount":3,"kudosGivenCount":1,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:rwgqn69235/user:1520976"},"ForumTopicMessage:message:1217492":{"__typename":"ForumTopicMessage","uid":1217492,"subject":"Unable to copy a block to another course","id":"message:1217492","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:1520976"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1217492"},"moderationData":{"__ref":"ModerationData:moderation_data:1217492"},"postTime":"2025-02-20T11:55:19.983-08:00","lastPublishTime":"2025-02-20T11:55:19.983-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":28},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1217492"},"Conversation:conversation:1217492":{"__typename":"Conversation","id":"conversation:1217492","solved":true,"topic":{"__ref":"ForumTopicMessage:message:1217492"},"lastPostingActivityTime":"2025-02-21T08:56:15.205-08:00","lastPostTime":"2025-02-21T08:56:15.205-08:00"},"ModerationData:moderation_data:1217492":{"__typename":"ModerationData","id":"moderation_data:1217492","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1217492":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1217492","relatedMessage":{"__ref":"ForumTopicMessage:message:1217492"}},"User:user:1313482":{"__typename":"User","id":"user:1313482","uid":1313482,"login":"BecNash","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-04-11T01:45:53.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid|a3a6e60e-cb0c-4411-abcc-2f27966f4339"},"rank":{"__ref":"Rank:rank:6"},"messagesCount":0,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:rwgqn69235/user:1313482"},"ForumTopicMessage:message:949917":{"__typename":"ForumTopicMessage","uid":949917,"subject":"Unable to sign in to Desktop App","id":"message:949917","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:1313482"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:949917"},"moderationData":{"__ref":"ModerationData:moderation_data:949917"},"postTime":"2023-12-14T01:34:21.000-08:00","lastPublishTime":"2023-12-14T01:34:21.000-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":231},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:connect/community:rwgqn69235board:discuss/message:949917"},"Conversation:conversation:949917":{"__typename":"Conversation","id":"conversation:949917","solved":false,"topic":{"__ref":"ForumTopicMessage:message:949917"},"lastPostingActivityTime":"2023-12-15T12:16:53.000-08:00","lastPostTime":"2023-12-15T12:16:53.000-08:00"},"ModerationData:moderation_data:949917":{"__typename":"ModerationData","id":"moderation_data:949917","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:949917":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:949917","relatedMessage":{"__ref":"ForumTopicMessage:message:949917"}},"CachedAsset:text:en_US-components/community/Navbar-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1744833252955","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-9":"Share Examples","migrated-link-7":"Connect","Common-community-blog-link":"Community Blog","migrated-link-8":"Discuss Articulate Products","migrated-link-1":"User Guides","migrated-link-2":"Training and Tutorials","Common-external-link":"Articulate Homepage","migrated-link-0":"Learn","migrated-link-5":"E-Books","migrated-link-6":"E-Learning Challenges","migrated-link-3":"Articles","migrated-link-4":"Product Updates","migrated-link-14":"About","Common-external-link-5":"Articulate Status","migrated-link-12":"Join Groups","Common-external-link-4":"Case Studies","migrated-link-13":"Discover","Common-external-link-3":"Blog","Common-exchange-link":"Exchange Best Practices","migrated-link-10":"Suggest Ideas","Common-external-link-2":"Product Support","migrated-link-11":"Attend Events","Common-external-link-1":"Resource Center","Common-training-webinars-link":"Live Training Webinars","Common-welcome-center-link":"Welcome Center","video-tutorials-link":"Video Tutorials"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1744833252955","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1744833252955","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1744833252955","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1744833252955","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1744833252955","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1744833252955","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1744833252955","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1744833252955","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1744833252955","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1744833252955","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1744833252955","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1744833252955","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1744833252955","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1744833252955","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1744833252955","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1744833252955","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1744833252955","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1744833252955","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1744833252955","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1744833252955","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListMenu-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListMenu-1744833252955","value":{"postTimeAsc":"Oldest","postTimeDesc":"Newest","kudosSumWeightAsc":"Least Liked","kudosSumWeightDesc":"Most Liked","sortTitle":"Sort By","sortedBy.item":" { itemName, select, postTimeAsc {Oldest} postTimeDesc {Newest} kudosSumWeightAsc {Least Liked} kudosSumWeightDesc {Most Liked} other {}}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1744833252955","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1744833252955","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1744833252955","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1744833252955":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1744833252955","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"discuss","messageSubject":"unable-to-sign-in","messageId":"1220357"},"buildId":"FP3zsFp6DJl70wDujOvtu","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"articulate","openTelemetryServiceVersion":"25.3.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx"],"appGip":true,"scriptLoader":[]}