Forum Discussion
JosephineWiedKi
8 months agoCommunity Member
Unable to upload images
Hi Rise
I have been creating courses and lessons without issues for a few weeks now. Suddenly this afternoon I kept getting error messages when i try to upload pictures to my course. It does not m...
JosephineWiedKi
8 months agoCommunity Member
Hi Luciana
It just gives me a red error message, there is no error code/number, and i cannot click it for more information, it is the same for both Edge and Chrome.
Should i create a support case?
- KarlMuller8 months agoCommunity Member
Yes, create a support case here https://access.articulate.com/support/contact/360-teams
- StevenBenassi8 months agoStaff
Hi Josephine!
Glad to see Luciana has been helping you!
I noticed that you've opened a support case that's being handled by my teammate, Darwin. It looks like Darwin replied to your e-mail sharing insight and troubleshooting steps.
We can continue the conversation through your case to keep all information in one spot.