Unable to view Content library images

Hi everyone,

This is a recurrent problem with Rise. Every time I want to use or replace an image from the content library - my images don't load and I only see thumbnails.

It's getting very difficult to make changes to images or even choosing one.

My google chrome browser is updated and I have the rise course open only in one window - is there anything else I need to do?

Pls help.

Attaching a screenshot from one of my courses.