Forum Discussion

BrittanyBilo497's avatar
BrittanyBilo497
Community Member
5 months ago

Unexpected "Yes/No" Prompt in SCORM Output from Storyline 360

Problem When publishing and uploading SCORM packages created in Articulate Storyline 360, some of my users are encountering an intermittent green "Yes/No" prompt appearing at the start of their cou...
Articulate 360
PlusPortCT's avatar
PlusPortCT
Community Member
4 months ago

Hi JoseTansengco​, thank you for your response.

I did many tests today to check when the screen appears. It didn't appear in a new test folder I added today but it will appear when updating courses in older folders. So it probably has something to do with older saved progress? I've tried to reproduce in Scormcloud but I never saw it there :( 

In the end I de-installed the last 2 updates of Storyline and that works for me. Not sure what I can do to test further..

(We are using our own LMS, PlusPort)

BrittanyBilo497's avatar
BrittanyBilo497
Community Member
4 months ago

Hi PlusPortCT,

If you receive a solution through your support ticket, please let me know. I also noticed that the issue appeared in the last few updates. However, there was a problem a few updates ago that forced us to update, so I feel a bit stuck myself. We use a different LMS, so seeing the same issue across different LMSs makes me think it’s not on our end.

As you said, it’s hard to reproduce. I haven’t personally encountered a project with this issue since, although users are still reporting it intermittently on our side.