Forum Discussion

BrittanyBilo497's avatar
BrittanyBilo497
Community Member
4 months ago

Unexpected "Yes/No" Prompt in SCORM Output from Storyline 360

Problem When publishing and uploading SCORM packages created in Articulate Storyline 360, some of my users are encountering an intermittent green "Yes/No" prompt appearing at the start of their cou...
Articulate 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    24 days ago

    Hi AndrewMercer-c6 and ErichRenken-c28,

    Thanks for following up on this!

    I checked in with Engineering, and confirmed Steven's response includes the most accurate information. ErichRenken-c28 you can downgrade to version 3.99.34516.0, otherwise we suggest using one of these approaches to avoid further confusion:

    • Delete student resume data manually when updating a course if your LMS allows it.
    • Instruct students to select Restart instead of Resume when prompted to continue the course.

    Our product team is tracking customer feedback, so I've shared both of your comments there. We'll keep this discussion up to date with any changes!

    • LaurenONeill-56's avatar
      LaurenONeill-56
      Community Member
      24 days ago

      I was given the feedback from staff that this is expected behavior. Unfortunately, given the number of learners we have, the suggestions in the bullet points aren't feasible.