Forum Discussion

BrittanyBilo497's avatar
BrittanyBilo497
Community Member
6 months ago

Unexpected "Yes/No" Prompt in SCORM Output from Storyline 360

Problem When publishing and uploading SCORM packages created in Articulate Storyline 360, some of my users are encountering an intermittent green "Yes/No" prompt appearing at the start of their cou...
Articulate 360
Galox's avatar
Galox
Community Member
10 days ago

We're experiencing the same behavior. we've updated a course from May 2025, and it now stuck in the yes/no screen whether you in/completed the course without responding. The menu should stay restricted. What should we do?
our thousands of users can't know to select "restart" before

 

  • EricSantos's avatar
    EricSantos
    Staff
    9 days ago

    Thanks for raising this, Galox. I understand how challenging this is, especially with a large learner audience.

    I know asking learners to select Restart isn’t realistic at your scale. The most reliable way to avoid this moving forward is to make sure all versions of a given course are published using update 100 or later, so the resume data remains consistent across updates.

    If you’d like us to look more closely at how this is playing out in your LMS, opening a support case is an option and can help us review your specific setup.