Forum Discussion
Unhandled exception error when opening Storyline 360
Hi,
I recently started getting an error every time I try to open Storyline 360 (see attached screenshot). This happens whether I try to open it from a file or from the Articulate 360 dashboard. I ...
Hi Eddie and Sharon!
I apologize for the issues you are experiencing with the error message when attempting to open Storyline.
I want to ask a few questions to begin troubleshooting:
- Which Storyline update on your on?
- Does this error occur when you try to open a specific .story file, or from opening Storyline in general?
This article on fixing erratic behavior in Storyline may help you too.
I look forward to your answers and helping you each work through this issue!
