Forum Discussion

DavidPaviell-05's avatar
DavidPaviell-05
Community Member
8 years ago

Unique lesson Code/Identifier

Hi, I am publishing a Rise course to my LMS. I have exported it as a SCORM 1.2 file. When I upload it into my LMS it says that the lesson code has been used before. I think that the issue is that ...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
5 years ago

Hi Chloé,

When you update Rise 360 content in your LMS, there's a chance that the course won't resume because the suspend data no longer makes sense between the old version and the new version. It sounds like this is what's happening with your courses. 

We recommend clearing the suspend data when updating a course if you can. If clearing the suspend data isn't possible, your LMS is possibly populating old progress data (from the first version) to the newest version. This causes a blank screen because the data doesn't match. We don't support versioning with suspend data or progress data. 

Hopefully other folks in the community can share how they handle updating courses in their LMS!