Forum Discussion
Uploading gifs in Rise
I continue to have difficulty uploading gif files into a Rise course. The file is 15 MG. What help can you provide for how to ensure that the gifs I create will readily upload into a Rise course?
Hi Jim,
Thanks so much for reaching out! Sorry to hear you're having issues with your GIF files within Rise 360. I understand your frustration.
In order to better understand your setup, I have a few questions:
- Are you inserting those GIFs in image blocks?
- Do you notice that the GIFs appear correctly if you add more blocks below the image blocks?
I wanted to confirm with you that the media file size limit is 5GB.
I'd be happy to take a closer look at all of your GIF files and test them on my end. Feel free to upload to this thread or privately within a support case.
Looking forward to hearing from you!
