Urgent translation import problem

Hi Martin,

No problem, I had a note to check in on the case Ben submitted for you later this afternoon. It looks like John Say (our support engineer) tested the files Ben shared, and he wasn't able to recreate the issue on his end using SL2 Update 2. The import occurred successfully. He was checking to see if Ben was able to replicate the behavior (no update back from Ben yet) but John did share a reminder of the following, which I've shared with you previously but will include here again: 

1) Be sure to only work on files that are saved on a network drive. 
2) Please also make sure that you have the latest version of Articulate Storyline 2 installed which is Articulate Storyline 2 update 2. In Articulate Storyline, go to Help > About Articulate Storyline. If you have a lower version, please download the latest version from the link below: 
http://download.articulate.com/storyline/2/storyline-2.exe 
3) If the issue still occurs, I would recommend that you uninstall and re-install Articulate Storyline 2. 
4) I would also recommend always saving versions of your project files so that you have a file to go back to should your current project file crash or become corrupt. 

Reinstalling Storyline, or conducting the repair won't have an impact on your overall trial time or any of your existing project files. You'll just want to ensure you have saved the files and I'd make a back up copy of the files (just in case, in general I'm a worrier...) and then go through the repair steps here.