Forum Discussion

JessiKoloski's avatar
JessiKoloski
Community Member
8 months ago

Variables used onscreen disappear when browser is resized

I have a question counter set up in a randomized question bank using variables and with the latest update (March 22nd, 2024 - 3.86.32080.0) if I have that slide onscreen, in preview OR viewing the S...
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    6 months ago

    Hello Jessi!

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.88.32474.0).

    In this update, we have implemented a fix for:

    • Variable values disappeared after resizing the browser or preview window. 

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions on Update 88, please let us know in this thread or privately in a support case.

    Have a great day! 

EswarkumarKanth's avatar
EswarkumarKanth
Community Member
4 months ago

Issue with Reference Variable dissappearing when Opening/Closing player Menu or when I resize the browser window.

Hello,

I'm experiencing an issue with a reference variable in my Storyline 360 project.

Here's the situation:

Local Testing:

  • When I run the module by clicking the story.html file locally after publishing, the reference text box displays correctly on the screen. But when i resize the browser window the reference variable text box disappears.

SCORM Cloud:

  • After uploading the LMS SCORM ZIP file to the SCORM Cloud website, I launch the module. The course tries to open in a new window automatically.
  • When I open or close the player menu, the reference text box that is supposed to display on the screen disappears. 
  • Additionally, when I resize the browser window, the reference variable text also disappears.

Additional Details:

  • I used latest Storyline Version: 3.90.32893.0 (July 20, 2024)
  • I've attached a video demonstrating the issue.

Have any suggestions on how to resolve it?

Thank you for your help!

Community Discuss URL created: https://community.articulate.com/discussions/articulate-storyline/issue-with-reference-variable-dissappearing-when-opening-closing-player-menu-in-scorm-cloud 

  • JakeHurt's avatar
    JakeHurt
    Community Member
    4 months ago

    Hi Eswarkumar, 

    I 'fixed' the issue by rolling back my Storyline version to the February version. It was after this date they broke it.

    Hopefully now that Articulate are aware they failed to fix something they'll actually fix it this time.

    Thanks

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