Forum Discussion
Vector graphics resize when slides are copied and pasted.
- 3 months ago
For anyone interested, we tracked the problem down to Microsoft Teams. Because files in Teams are downloaded to your computer before they'll open, I assumed that avoided the Storyline network drive issue. Apparently, Teams causes enough latency to mess up the .svg copy process. Our workaround will be to work from a local copy of project files, then manually copy them to Teams at the end of the day. It's unfortunate, but at least we came up with a workaround.
Thanks to Ian at Articulate Support for helping us track that down.
--Darby
For anyone interested, we tracked the problem down to Microsoft Teams. Because files in Teams are downloaded to your computer before they'll open, I assumed that avoided the Storyline network drive issue. Apparently, Teams causes enough latency to mess up the .svg copy process. Our workaround will be to work from a local copy of project files, then manually copy them to Teams at the end of the day. It's unfortunate, but at least we came up with a workaround.
Thanks to Ian at Articulate Support for helping us track that down.
--Darby
- Ange3 months agoCommunity Member
Hi Darby, great that you found a workable solution.
I don't use Microsoft Teams in this process, but I still have reconfigure/recode .svgs to make the copy/paste or import work for correct size. I will check to see if other programs I use are creating the issue.
Thanks for the info! - KellyAuner3 months agoStaff
H DarbyRalls,
Thanks for updating this community discussion! I'm glad to hear my teammate, Ian, was able to assist you.