Forum Discussion
Very blurry text and images in Chrome HTML5
I am using Storyline 360 and publishing HTML5 only. My client uses Chrome only. Every image and all text is unacceptably blurry.
Attached is an image of a screen from the course. On the left is HT...
Hi Louis and Judy,
Update 17 of Storyline 360 (Update 5 of Storyline 3) included a fix for the blurry issues in Chrome, noted in the version history as:
- Fixed: Courses are no longer blurry when you preview them in Storyline or view the HTML5 output in Google Chrome.
I know your goal is to produce high-quality work, and blurry slide images are getting in the way of that. We did hear from a few folks who were still running into issues after that update, so I wanted to share a summary of those findings here.
If you're seeing blurry images in your files, follow these steps:
- Check the original size of the image, prior to inserting it in Storyline.
- Insert the image in Storyline, and check the dimensions of the image under the Format tab:
- If the image is the same size as the original, you shouldn't see a loss in quality.
- If the image is larger or smaller than the original, you could see a loss in quality.
We've got a lot of helpful information on best practices for using high-quality images in Storyline in this article
Louis, you also mentioned a blurriness within the Next button and I can see that within your image, so I'd like to take a look at your file as well. Can you share a copy of it with us here?
