Forum Discussion

AntonellaConte's avatar
AntonellaConte
Community Member
6 years ago

Video Aspect Ratio in RISE

Hello. I am creating a RISE training for a mobile app. The training is designed to be viewed directly on the phone.

I took screen recordings of the app on the phone in vertical mode and I would like to embed them in a RISE document keeping the vertical mode. What I am looking for is similar to what happens with Instagram (I attached a pic for reference).

Any tips on how I can achieve this?

8 Replies

  • Hello, Antonella!

    The Rise 360 video block dimensions are landscape by default. Thanks for letting us know you'd prefer an option for portrait-style videos. I'll be sure our team sees your request!

  • ZevShapero's avatar
    ZevShapero
    Community Member

    Any updates on having portrait-style videos available in Rise 360? 

    • hazelB's avatar
      hazelB
      Staff

      Hi Zev! Thanks for your interest in this feature. This isn't part of our roadmap yet. We'll update this thread if we make any changes!

  • Me too, my training is for a mobile app. Would love to have this feature as well.

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff

      Hello SharonKeung-dc7

      Thanks for speaking up! We understand that when you add portrait phone recordings in Rise, they don’t look the way you want them to on mobile. We’ve shared your request for vertical video support with our product team. We'll share future updates in this thread so all are in the loop.