Forum Discussion
Video cannot be encoded error in Storyline 360
Hi! I am trying to edit videos I downloaded from the Content Library in Storyline 360, but keep getting the error message "the video cannot be encoded." I have uninstalled Storyline 360 and reinstal...
Hi Christine!
We're happy to help find what is causing the "video cannot be encoded error." I see that you've reached out to our Support Engineers, and my teammate, Cleo, has stepped in to help! We'll continue the conversation in your support case to have all the information in one spot.