Forum Discussion
Video cannot be encoded error in Storyline 360
Hi! I am trying to edit videos I downloaded from the Content Library in Storyline 360, but keep getting the error message "the video cannot be encoded." I have uninstalled Storyline 360 and reinstal...
Hi Naz!
I'm sorry to hear that you're receiving this error message. I went ahead and opened a support case on your behalf so we can investigate what's going on. You should hear from our team soon via email.