Forum Discussion
Video controls not seeking/scrubbing?
Hi there,
My team is working on a few different storyfiles for a client, and I'm having a unique issue that my colleagues are not experiencing with the video controls on all my video slides. When...
Hi Ed,
I'm so sorry to hear that message is popping up once you moved to an older version! Are you working locally, and have you tried going back to the latest update to see if it clears the error?
I'm pulling in our support engineers to see if we can help. Can you upload your file here for us to take a look? They'll test it to see if they come across the same issue and reach back out. We're here to help!