Forum Discussion
Video controls not seeking/scrubbing?
Hi. I'm having this exact issue with the same constraints. I cannot enable the course-wise seekbar in the player (due to client request) And while I'm able to scrub through a video while in the slide, It does not allow this when reviewing. I'm working on version v3 107.35974.0. Kindly advise if there was ever a solution devised for this.
Hello JarredSmith-4f0 ,
Thanks for reaching out! I noticed you're using Storyline 360 version 3.107.35974.0. As a first step, I'd recommend updating Storyline 360 to the latest available version (Update 119) and then testing the course again. We regularly release fixes and improvements, and we always recommend working on the latest version of Storyline.
After updating, please let us know if you're still unable to scrub or seek using the video controls when publishing to a Review 360 link or published output. If the issue persists, we'd be happy to investigate further in this thread or privately in a support case.
Looking forward to hearing how it goes!
Thank you for the response. Unfortunately updating my storyline version didn't fix the issue. I have contacted support.
