Forum Discussion
Video created as Storyline output has blank start screen when used in Rise multimedia block
Hi. I've created a video in Storyline 360 from 4 slides. When I embed it in Rise, it shows as a blank screen with start button. It plays as expected but I'd like to get a first frame picture show...
Hi there, Errol. I would expect to see the first frame of your Storyline 360 video output rather than the blank page. Can you share the .mp4 here for testing? If you need to keep it private, use this link to share with us. We'll delete your files when we're done troubleshooting.
