Forum Discussion
ErrolMuir
6 years agoCommunity Member
Video created as Storyline output has blank start screen when used in Rise multimedia block
Hi. I've created a video in Storyline 360 from 4 slides. When I embed it in Rise, it shows as a blank screen with start button. It plays as expected but I'd like to get a first frame picture show...
SibaPrasadPadhi
6 years agoCommunity Member
+1
- Crystal-Horn6 years agoStaff
Hello, SibaPrasad. Are you seeing a blank white screen at the beginning of your Storyline .mp4 output? We're happy to help! Open a case with my team here, and we'll work on next steps.