Forum Discussion
ErrolMuir
6 years agoCommunity Member
Video created as Storyline output has blank start screen when used in Rise multimedia block
Hi. I've created a video in Storyline 360 from 4 slides. When I embed it in Rise, it shows as a blank screen with start button. It plays as expected but I'd like to get a first frame picture show...
ThomasPerkins-c
5 years agoCommunity Member
Hi - I ran into this problem as well. Everything was fine until I added audio to my slides, then I got the same blank opening slide before the presentation. It is being caused by adding audio to the first slide of your deck. Once I removed the audio from the first slide and republished for RISE, then it worked fine again.