Video created as Storyline output has blank start screen when used in Rise multimedia block

Hello Everyone, I am experiencing the same problem. I have never worked in Rise only Storyline. However, my latest client wants me to use Rise instead of Storyline. When I create the video or interaction in Storyline and insert it in Rise, the first screen is black. I then decided to do the workaround which was have the first slide not have audio and created a trigger to start on a layer and it still did not work. Any help would be appreciated.

Also, is Rise keyboard accessible? I was trying to use the keyboard to view the interactive slides in Rise and videos but I keep getting into a loop. Is there a key that I can use to get out of this loop. I am using the tab key to move forward and the shift + Tab key to move backwards. Those work fine but once I am in a block in Rise I can't seem to move on to the next block.