Forum Discussion
KatieRiggio
6 years agoStaff
Hi, Laura. Thanks for your follow-up!
It looks like you may have replied via email in which the screenshots did not come through. Have no fear, as you can share the .MP4 file along with the setting information with our Support Engineers via this private upload link: http://www.articulatecase.com/
Be sure to share the case number in this discussion so we can follow along to share any additional insight here!