Forum Discussion
AustejaKrukonyt
7 years agoCommunity Member
Video encoding
Hi , I try to edit video on story line 360 as I try to safe my edit video I get error message "This video could not be encoded" how can I fix this problem so I can edit my video.
AustejaKrukonyt
7 years agoCommunity Member
Hi ,
Thank you for advice , I try to reinstall articulate 360 , but unfortunately it didn't helped
- Crystal-Horn7 years agoStaff
Hi there, Austeja. It sounds like you were able to successfully add the video to your Storyline course, but after using the video editor, you saw that error message. Is that correct?
- What type of video file was it?
- Can you insert it into another "test" file in Storyline, edit and save the changes?
Like Joshua recommends, if you can share you .story file, I'm happy to help test!