Forum Discussion
AustejaKrukonyt
7 years agoCommunity Member
Video encoding
Hi , I try to edit video on story line 360 as I try to safe my edit video I get error message "This video could not be encoded" how can I fix this problem so I can edit my video.
Jürgen_Schoene_
Community Member
>did you save and exit the changes in the video editor window or did you just close it?
yes
>Do you have admin-rights on your machine ?
yes
now the test without admin-rights - Storyline 3.65 and Windows 10
- create a new empty storyline file
- import a 2 min mp4 file (with audio)
- Edit Video
- brightness +50%
- close window
- save
=> ERROR
now the same pc "open storyline.exe" as admin
=> Storyline, stops direct after start screen
So this video function is not usable on company computer !!!
Jürgen_Schoene_
3 years agoCommunity Member
now the test without admin-rights with Storyline 3 (Demoversion) and Windows 10
no problems