Forum Discussion
KelseyDavid
4 years agoCommunity Member
Video (mp4) Blank When Launching Published Course
Hi there! Can anyone share experience with why a video (mp4) imbedded into an Articulate Storyline course would just show a blank white screen when launched via the LMS?
Thank you so much!
KatieRiggio
4 years agoStaff
Thanks for writing in, Kelsey!
Usually, a blank screen displays for embedded website videos or web objects when they use http
—and it's easy to fix! Just re-embed the website video or web object using https
. More details in this article.
Other potential causes may be linked to the browser, antivirus program, or internet speed.
If you need more support along the way, let us know! 😀