Forum Discussion

AnkitSumaria's avatar
AnkitSumaria
Community Member
6 months ago

Video not getting published

Hi Team,

I'm not able to publish the video, showing unexpected everytime I publish it.

Below is the screenshot attached.

Thank you.

  • Hello Ankit,

    Sorry to hear you're having trouble publishing your Storyline course to video. I appreciate the screenshot, and I'm happy to help troubleshoot!

    We can start by checking if you're working on your local drive. Working on a network drive can cause erratic behavior. If the issue still happens, try running these steps to fix installation issues.

    We'd be glad to investigate further if the error persists. There may be elements in the file preventing it from being published. Would you be willing to share your Storyline project here or privately in a support case? We'll delete it when we're done testing.