Forum Discussion
TedNguyen-f8061
6 years agoCommunity Member
Video not playing during timeline preview?
Hi everyone,
I noticed the my videos are not playing when previewing my timeline. This happens from the latest SL360 update. Thoughts?
LaurenDuvall
6 years agoStaff
Hi Graham!
I'd love to help investigate why the video doesn't consistently play! This type of snag is usually specific to the file and not easy to replicate on my end. Would you mind sharing the affected file with us? I'll test the video and then share my findings!
There is two way to share your file:
- Attach it to this discussion by using the Add Attachment button. This also gives community members a chance to chime in if they're noticing the same snag or have a fix!
- Or you can share it privately by using this upload link. This will generate a case and we'll continue communicating there!
Either way, we'll find a fix!
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