Video not playing during timeline preview?

Hi Debbie!

Hope you're having a great day!

I just wanted to pop in and let you know that we're not seeing an attachment included in your most recent reply. Feel free to try again in a new reply and select the "Add Attachment" Button at the bottom left as you are crafting your reply. 

Currently, it looks like part of your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.

Please let me know if you have any questions!