Forum Discussion
Video not playing during timeline preview?
Hi everyone,
I noticed the my videos are not playing when previewing my timeline. This happens from the latest SL360 update. Thoughts?
I'm having this issue. When I go to edit the video, it will play. When I preview the slide it won't play. I even published it and it still wouldn't play. I even added a trigger to play media and nothing happens? Is this still an issue?
Hello Debbie,
Sorry to hear that you ran into a similar issue. Users who encounter video related issues are usually experiencing something that is file specific. To troubleshoot, we'll need to take a look at your project file.
Would you be willing to share a copy of your project file here or in private by opening a support case so we can check what's happening? We'll delete it when we're done testing!