Forum Discussion

JuditRdm's avatar
JuditRdm
Community Member
2 years ago
Solved

Video of the template in the SCORM

I have created a course in Rise360. To build the content I started from the course "5 Strategies for Managing Scope" which is available on the website as an example course. I deleted all th...
rise 360
  • EricSantos's avatar
    EricSantos
    5 months ago

    Hello everyone,

    I’m happy to let you know that we’re no longer seeing the issue in Rise 360 where replaced media files in Real Content courses were still included in the published output.

    If you encounter this problem again, please don’t hesitate to reach out. We’ll be more than happy to help!

StevenBenassi's avatar
StevenBenassi
Staff
2 years ago

Hi Judit!

It sounds like unused images from your Rise course are appearing in a published SCORM package.

Testing the behavior on my end, using the '5 Strategies for Managing Scope' template, I was unable to replicate the same issue. The only images in the 'assets' folder were those I chose to leave in the course.

To clarify, which SCORM format did you use? Also, do you mind sharing a screenshot of the unused images (with their names) in the Assets folder, so we can take a closer look into this behavior?

If you'd prefer to share those files privately, please connect with our support engineers through a support case.