Forum Discussion

MiriMarchant-de's avatar
MiriMarchant-de
Community Member
10 months ago

Video opens in a separate window

hello,

I'm experiencing a challenge with mobile playback of mp4 videos embedded in my lesson.   I inserted the videos from a file and configured them to play 'in slide'.  

The videos play in slide just fine on the pc but open in a separate window on iphone or ipad (even when played from 360).

Can anybody point me in the right direction?

Thanks!

Miri

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    10 months ago

    Hi Miri,

    Thanks so much for reaching out! I see you have opened a support case and you are working with my colleague Georvy. You're in great hands!

    We'll continue the conversation in your case.

    Have a great afternoon!

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