Forum Discussion
AlmaSuto-557b9d
3 years agoCommunity Member
Video preview looks grainy
Hi. I recently posted question on why illustration quality drops drastically when I post it to Rise and I managed to solved it by changing the format to .svg. However, now I’m encountering similar i...
LeaSAgato
3 years agoStaff
Hi, Alma! I'm sorry to hear you're getting poor quality on your video preview. Please follow the recommendations in this article on best practices for videos in Rise. If the issue persists, would you mind sharing a copy of your video so we can troubleshoot further? If so, please upload your file here. Thanks!