Video recording not framing correctly

Greetings,

I am experiencing the same issue as stated above. 

I'm using Windows 10 and use two monitors alongside my laptop and regardless of where I try to capture from (any of the aforementioned displays) the capture is ALWAYS off-center.

I've tried adjusting the capture window but nothing works.

I am unable to provide a video URL due to security measures in my workplace.  Attaching a video file herein...hope it works.  If not, is there another way to provide the video for review?

Also, I have uninstalled and reinstalled Peek 360 numerous times, verified that Microsoft .NET Framework is enabled...among other troubleshooting issues/fixes. without success.

Respectfully,

Nancy Khomenko
Technology Training and Documentation Specialist @ Eden Housing, Inc.