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machin1973's avatar
machin1973
Community Member
10 hours ago
Solved

Video with rounded corners loses transparency after publishing

Hi everyone,

I’m trying to create a video in Storyline with rounded corners, but I’m running into issues after publishing. I have literally spent all day on trying to solve this. 

Here’s what I’ve tried so far:

I created a WebM version of the video with transparency and rounded corners. When I preview the slide in Storyline, the rounded corners display correctly. However, when I publish the course, the video displays with square corners again.

I also tried using the video as a web object with CSS rounding. That preserved the rounded shape after publish, but the web object had a noticeable delay before appearing on the slide. Since the course will be hosted in an LMS, I’m concerned about relying on web object timing or JavaScript/CSS workarounds.

The slide background is not a solid color. It has varying shapes and colors, so using overlay shapes or background patches to fake the rounded corners is not really a viable option.

Has anyone found a reliable way to use a video with rounded corners in Storyline that still works after publishing and in an LMS?

Ideally, I’m looking for a solution that:

  • Keeps the video corners rounded after publish
  • Works reliably in an LMS
  • Does not require a delayed-loading web object
  • Does not require matching the slide background with overlays
  • Avoids shimmer or compression artifacts in the video

Any suggestions or tested workflows would be greatly appreciated.

 

Thanks,

Melanie

  • When publishing change video quality to static instead of adaptive might be the fix

3 Replies

  • DShaw's avatar
    DShaw
    Community Member

    When publishing change video quality to static instead of adaptive might be the fix

  • machin1973's avatar
    machin1973
    Community Member

    OMG! This worked perfectly! Thank you so much. I spent so many hours trying to figure this out today. 

    • DShaw's avatar
      DShaw
      Community Member

      Your description of the problem had the answer within it... i.e. worked in review (codebase likely to be solid) but didn't work after publish (something changes when published)... I know that with static video quality WebM stays as WebM, MP4 stays as MP4 etc.. with adaptive video quality it doesn't support WebM so converts it... So I surmised even without testing this would be the issue