Forum Discussion
Welcome to the New E-Learning Heroes!
Hello! I’m Ginger Swart, a Community Manager here at Articulate, and I’m thrilled to welcome you to our new E-Learning Heroes Community! Please check out this article to watch a walkthrough video of ...
Hi Ginger,
I'm new to the community and impressed by Articulate's entire onboarding experience including the tour and many, many live events. Having just been through your community transition, you've done a great job in establishing a new site that is very active and built-out. Kudos to you and your colleagues.
In signing up, I came across a few minor bugs and a few minor ideas to improve things. I am pointing them out here in case you want to make any changes:
Bugs
1) The email announcing my new badge for filling out my profile has a broken image
2) I had to verify my email redundantly. After clicking on the first verify link, I was taken to an identical second message to repeat the verify. It did work fine after the second click
Ideas:
3) The titles of webinar include "GoTo Webinar". Maybe skip that part and use only the title relevant to the Articulate material, eg use "Overview of AI Assistant..." instead of "GoTo Webinar - Overview of AI Assistant..."
4) The community emails are plain vanilla text. Maybe dress them up a bit with some of the friendly graphics found elsewhere, eg
I think it's fair to label all my comments as nit-picking. Generally, what you have provided is excellent.
Thank you, Marc
Hello MarcSanJose, Welcome and thank you for your kind words!! We really appreciate you letting us know about your experience so far.
- I believe we've fixed the issue with the missing badge images in emails. That won't fix emails that have already gone out, but I think we should be good from now on.
- I'm not sure why you ended up with two email verification emails. We're looking into that.
- For our training webinars, we use a tool called GoTo Webinar. Unfortunately, we don't have a way of removing their name from the email headers like that.
- Currently, we can't customize our emails coming out of the community. I've been told that feature is in the works, though.
I hope that helps! If you run into any other issues or have other feedback, please don't hesitate to let us know!
Thank you GInger for your thorough response.
