Forum Discussion

ericmongrain's avatar
ericmongrain
Community Member
7 years ago

What is the RISE LMS Launch File for (SAP SuccessFactors)

Hello everyone, I know this is a hot topic and it seems from all the other threads that there is still no answer.  I have published a Rise course for the LMS.  I load the files to SAP I-contnent. ...
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AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
7 years ago

Hi Ananda, 

The exit course button may help as it would give users a way to "properly" close the course - some LMSs may work better with that than just closing out the browser window. It's worth giving it a try in SuccessFactors to see if it works better. 

I'd also ask your learners what browser they're using to view the courses. They'll want to use one of the Rise supported browsers.

  • AnandaV's avatar
    AnandaV
    Community Member
    7 years ago

    Thanks Ashley, we are testing the "exit course" option now and initial tests have shown that it seems to do the trick. But we are planning to allow some time and more users to verify this. 

    Another thing, we noticed that when users, after closing the Rise content browser window, clicked on the "Return to content structure" or the "back"  in the Successfactors LMS browser window, then the completion seems to record in the LMS. Again, this is something we are verifying with more users just to confirm. 

    Will share what we find out..