Forum Discussion

JoshHarris-933a's avatar
JoshHarris-933a
Community Member
2 years ago

White Flashes on Storyline 360

Hello,  We have been creating a training course for software training. Everything was going fine, and it was nearing completion when we updated our Storyline to the latest version.  We are now...
storyline 360
StevenBenassi's avatar
StevenBenassi
Staff
2 years ago

Hi Josh!

I see that Jurgen has been helping you, but I just wanted to pop in and offer some extra support!

Reviewing the published file Jurgen shared, I wasn't noticing the videos being cut off other than when the frame zooms in to highlight a specific area.

Would you mind recording a screencast of the issue you're encountering so I can pinpoint it more precisely?

Looking forward to hearing from you!

 

  • JoshHarris-933a's avatar
    JoshHarris-933a
    Community Member
    2 years ago

    Hi Steven,

     

    Apologies, I have been unable to responed. 

     

    I am unable to use screencast, however I have recorded the flashes and attached the video below. They occur at time 00.13 & 00.19.

     

    Thanks to Jurgen's advice as well as some further tinkering I have reduced the length and severity of the flashes, but they still occur and a break in the course. They occur in other places in the course, mainly between videos that are otherwise correctly set up in the time lines. 

     

    Thanks

     

    Josh