Forum Discussion
Why do learners see different fonts that what I have selected.
Hi, I've created a couple courses in Rise and I've tried to use different san serif fonts, but when some other learners in our company view it - they see a serif font? I've even used our company fon...
Hi Denise! Thanks for reaching out.
Is this a custom font you uploaded to Rise? Did you follow the steps listed in this article on how to Upload Fonts to Rise 360?
If the issue persists, you can have our support engineers take a closer look by opening a support case here. You may also share a screenshot or recording of what you are seeing as well as the installer files for the custom fonts (if possible) for testing.