Forum Discussion
xAPI double reports
I first learned of this issue on a blog shortly after xAPI triggers were introduced. It seems to be a problem, or I'm missing something...
When I send a single xAPI trigger to the Scorm Cloud, the LRS shows double/multiple results of that single click "experience".
If we will have more than one data line displayed in the LRS for each xAPI trigger, the database will become overloaded with duplicates. Any feedback would be helpful.
Hi Brent!
I appreciate you reaching out and sharing your experience! If I understand correctly, you see multiple experience statements.
While not currently a feature in Storyline, we have a feature request logged to disable the default xAPI statements sent to the LRS/LMS. I've linked this discussion to the report we're tracking, and we'll circle back here to share any movement!
Hi Becca,
The OP mentioned that SL is sending double xAPI statements to the LRS. "Learner experienced..." x2
I'm having the same issue. Also, when trying to say the learner did something with an OBJECT, the xAPI ignores the name of the object and refers to it by the type of object it is (such as an oval). I have to manually adjust these in the xAPI editor. Any fix for this inbound?
Thanks!
Hi, Curtis.
Thank you for reaching out!
Are you able to share your .story file through a support case so we can investigate what's happening with your xAPI statements?
Sure, I could. Do you have a private share link? But the problem isn't specific to my course. The same issue happens to the default xAPI statements that Becca references. All xAPI statements are double logged on the LRS.
Hi Curtis,
When you open a support case, there will be a link for you to upload your .story file. Any projects uploaded will be deleted by our Support team once they're done testing with them. Our Support engineers would be best equipped to look into this issue!
Has there been a resolution to this? I am using Storyline 360 and am experiencing the same issue. When I filter in the xAPI Statement Viewer in Cornerstone On Demand, the statements duplicate. Any info you can give on this would be helpful.
Hi, Mary!
I don't have an update on the feature request to disable the default xAPI statements sent to the LRS/LMS, but I'd be happy to take a closer look at your file! You can upload it here or share it privately with our team in a support case. We'll delete it from our systems once troubleshooting is complete.
I've had the similar issue..
Please let me know how/if it's resolved.*Thank you,*
*Brent* Birdwell
President
Conroe, TX 77304
T | 832-372-8090
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Hi Brent,
Thanks for getting back to us! We haven't had the opportunity to look at your Storyline project file since you first posted here. While the feature request to disable the default xAPI statements sent to the LRS/LMS is not yet in our roadmap, you can share your project file so we can see if a workaround is available. Please open a support case with us so we can look at your setup.
Also, just a quick note that replying via email includes your signature here, so you are welcome to edit the post and remove that information if you wish.
I appreciate your patience!
