Forum Discussion

LenushBarano702's avatar
LenushBarano702
Community Member
3 years ago

"Your Computer is Offline" error

Is Rise down? I was in the middle of building a course and received "Your Computer is Offline" error message.

  • Yes, I think it is.  Tried to do the online chat with articulate support but it's not working.  I was in the middle of making a lot of changes to my course so I'm hoping it saved.   Noticed it was down yesterday too looking at the system status history.  https://www.articulatestatus.com/

     

  • DonnaNicklin's avatar
    DonnaNicklin
    Community Member

    I'm getting the same error message, even though I'm definitely online.

  • Hi folks! Earlier today, we had some technical problems in Rise resulting in a session time out or a page indicating it’s offline. We know you count on being able to use Rise, and we’re sorry for the trouble. We have resolved this at around 10:45pm EST and you should now be able to use Rise without any issues.

    The best place to keep up with scheduled maintenance and any other availability info is our Articulate status page, and you can subscribe to get an email anytime we update that page.