Zoom Picture Symbol doesn't appear on all images in the preview

Hi Elisa,

Great question! I understand that after adding the zoom picture function to three images the zoom picture symbol just appears on one of the three images. I’m happy to work with you to figure out why this is happening! I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.

• Is this happening with more than one file or is this the only one?
• Are you working from a shared drive? If so, I recommend saving your files on your local drive before creating, editing, and publishing them. This will help minimize any unexpected behavior.

I’ve attached a Story file that I created in Storyline 360. The zoom picture feature appears on all three images and works as expected. Do you mind opening it into Storyline 360 on your end to see if you notice the same behavior?

Also, would you be willing to share your file here or with our support engineers privately in a support case so we can troubleshoot the issue?

Thanks for reaching out and I look forward to your response!