Forum Discussion
In Public Beta: Survey Block
Survey blocks are still in development and will receive updates as part of Labs. Functionality will change over time. Some options could be modified, while others may be removed based on feedback and feature stability.
Survey Blocks are a new, in-development feature in Rise 360 designed to help you collect actionable, anonymous feedback directly from your training. Unlike traditional quizzes or knowledge checks, Survey Blocks let you gather insights and opinions from learners in a flexible, user-friendly way.
Select from four options, quickly deploy your training, and then monitor responses—all from within Rise 360. Here's how it works.
Note: At this time, survey blocks are supported only in training published via Quick Share, but will be available for LMS export and other publishing methods in the future.
Add and Modify Survey Blocks
After you enable this experiment from the Labs section of your account profile, adding a survey block is easy. In a course or microlearning, open the block library, select Survey, and then choose Survey. That's it!
Survey blocks have four possible response types:
- Linear scale: rate using numbers on up to a 10-point scale (anonymous)
- Sentiment: positive, negative, or neutral feedback rating (anonymous)
- Short response: open-text field that allows responses up to 300 characters (anonymity based on Guestbook enablement)
- Long response: open-text field that allows responses up to 5,000 characters (anonymity based on Guestbook enablement)
No matter which survey type you choose, the same steps apply:
- Add an optional title to the block. This will help you find it in the engagement report.
- Enter or modify the question. If included, modify the sentiment labels as needed.
- Click Add Item to add additional questions for the current survey.
Survey blocks can contain as many responses as you'd like in whatever combination you like. You can also change the response type at any time.
Pro Tip: Survey response reporting combines the responses for every question in a single survey block. If you have multiple responses that you'd like to track individually, we recommend using multiple survey blocks.
View Survey Block Feedback
To see survey block responses, go to the Publish menu and click View Quick Share engagement, then select the Survey responses tab. Select a survey block title from the drop-down menu to see the aggregated responses.
Once a survey question has at least five responses, you can generate an AI summary of all responses to date.
Note: Generated summaries aren't persistent and must be regenerated whenever the response tab is reloaded.
Survey Blocks FAQ
Are there any accessibility, localization, or collaboration issues?
Survey block hasn't been tested for accessibility compliance and doesn't support localization at this time. Only collaborators with the feature enabled can modify survey blocks.
Do I have to use Quick Share to deploy training that contains survey blocks?
At this time, survey block feedback is supported only when training is distributed via Quick Share. We plan on adding support for additional publishing options in the future.
Is there a way to see who left feedback?
Linear scale and sentiment questions are always anonymous. When the Quick Share guestbook is enabled, short and long responses include the name provided by the learner.
What happens when I change a ratings response to a short or long response? Do I lose the responses?
When you change a survey question to a different response type, previous entries are preserved but not visible. To see previously entered responses, change the response type back to one of the text-entry response types or vice versa.
Share Your Feedback
We're excited about Survey Blocks, but need your help to ensure it meets the needs and expectations of all Articulate users. Your feedback will directly influence development, so consider sharing your thoughts on the following topics:
- Uses. How are you using survey blocks? Does the feature meet your needs?
- Bugs. Is anything not working as expected?
- Improvements. How could this feature be better?
- Insights. How does this feature benefit you and your learners?
You can enable and disable this feature from the Labs page in account settings. Share your thoughts in the Labs forum or by accessing the feedback form directly from within the feature.
Hi everyone! We’re excited to share a couple of new Survey Block updates in Labs.
LMS support: You can now use Survey Block with LMS-published courses, making it easier to collect learner feedback. Survey responses are included in your LMS reporting data, so you can review them alongside other learner activity for the course.
Multiple choice items: We’ve added multiple choice and multiple response items, so you have even more flexibility when creating surveys.
Please try these updates out and share your feedback with us. We’d love to hear how Survey Block is working for you and what you’d like to see next!
58 Replies
- ChrisR08Community Member
+1 for the ability to export survey responses (e.g. to a .csv file)
Hi all! Here are a few recent Survey Block updates:
- Standardized width options
Survey Block width options now align with Knowledge Checks and similar block types. - 5-point scale for Sentiment questions
Sentiment questions now support a 5-point scale, giving learners more flexibility in how they respond. - Localization support
Survey blocks are now localizable, making it easier to create translated learning experiences.
More updates are coming soon. Including LMS support for collecting results. Thank you!
- Standardized width options
- nmcdonaldNTCCommunity Member
Being able to disaggregate data multiple responses within a single survey block (i.e. not having to use multiple survey blocks) would be beneficial, especially from a user perspective and not having to hit "Submit" multiple times.
Will this feature be added to future iterations?
Hi nmcdonaldNTC,
Great suggestion!
I've shared your request with our product team, and we'll be sure to notify you if we release a future update that helps.
- nmcdonaldNTCCommunity Member
StevenBenassi - Are multiple choice responses in Survey associated with the participant like the short and long response, or is the data compiled the way they are on the Likert Scale?
- LeelaCommunity Member
As a new user, this is what I was missing the most. I'm really liking this feature! However, I don't see a Delete option when I want to remove a question from a block. Is that on the roadmap?
Hi Leela,
Welcome to the E-Learning Heroes community!
I can confirm that the missing Delete option was related to a bug in Rise 360. I'm happy to share that we've shipped a new update that corrects this issue.
There's nothing to install for web-based apps, as new features and fixes are immediately available.
Please let us know if you have any trouble moving forward.
Hi everyone! We’re excited to share a couple of new Survey Block updates in Labs.
LMS support: You can now use Survey Block with LMS-published courses, making it easier to collect learner feedback. Survey responses are included in your LMS reporting data, so you can review them alongside other learner activity for the course.
Multiple choice items: We’ve added multiple choice and multiple response items, so you have even more flexibility when creating surveys.
Please try these updates out and share your feedback with us. We’d love to hear how Survey Block is working for you and what you’d like to see next!- ncousineauCommunity Member
Hi there! Does the new LMS support for the Survey Block include Reach 360? If so, could you please provide instructions on how to view survey responses at the course level within a Reach 360 Pro account? Thanks!
Hi ncousineau,
Currently, Survey Block reporting is not supported in Reach 360. Our team is exploring this functionality, and we'll share an update if we release a future enhancement that helps!
- SaraVancilCommunity Member
As of 7/8 you said "Survey responses are included in your LMS reporting data, so you can review them alongside other learner activity for the course."
Can you provide any assistance on what this means or is it all just based on our LMS? I'm using Totara so I'm curious if I insert a survey, what report I might look for?Hi SaraVancil,
Happy to share some insight on this.
Survey Block data is now included when publishing to LMS. How an LMS interprets and displays that data is reliant on the LMS itself. It's possible that some back-end settings within the LMS environment may need to be adjusted. We're unable to provide direct support for 3rd party LMS platforms. However, your LMS administrator should be able to share additional insight on that process.
Also, if you haven't already, I suggest choosing SCORM 2004 as the publishing standard. It provides the most data and is typically compatible with most 3rd party LMSs.
Please let me know if you need anything else!
- LucyJossCommunity Member
This is a great solution! I wondered if a likert scale question would be possible. I use one in my current Microsoft form so that I can gather more information without asking multiple questions, like this:
It would also be great if the linear scale could include an (optional) zero so that we can create net promoter score-style questions.
Thanks 🙂Hi LucyJoss,
Great suggestions on how we can improve Survey Block options in Rise 360!
I've shared those examples with our product team, and we'll update you if we release a future enhancement that helps.
- ChristianModugnCommunity Member
Is it possible to somehow export the survey responses? I only managed to export the name of the participants, but not their responses.
Hi ChristianModugn,
Full export capability when distributing through Quick Share is coming soon. We'll be sure to notify you as soon as we have more news to share!
- ConorBoyleCommunity Member
Hi,
I notice above it now notes that LMS Support is now active -- can anyone explain how this works or update the support document to reflect it? Thanks a million!
Hey ConorBoyle,
Thanks for reaching out!
Survey Block data is included when publishing to LMS, but how that data is processed and displayed depends entirely on the LMS itself. Some configuration on the LMS side may be required, and your LMS administrator is the best resource for those adjustments.
Also, I suggest publishing with SCORM 2004. That standard gives users the most complete data and has the broadest compatibility with third-party LMSs.
- Mason_OsepchukCommunity Member
Hello. Has anyone had success obtaining data from the Survey Block in their LMS-published course?
In Cornerstone's LMS, it seems like Cornerstone is capturing that the Survey Block was completed (and when), but I'm unable to view any meaningful information. I've tried all the SCORM 2004 reporting filters offered. Any insight is welcome.
Related Content
- 20 days ago
- 1 year ago