Forum Discussion

catganim's avatar
catganim
Staff
1 month ago

New in Labs: Connected Packages

Connected packages is still in development and will receive updates as part of Labs. Functionality will change over time. Some options could be modified, while others may be removed based on feedback...
RalfHartmann-16's avatar
RalfHartmann-16
Community Member
12 days ago

I love that feature, but need to play a little bit with scenarios in my mind.

What happens if a seat or subscription will be canceled.

I guess, the content linked to a canceled seat will be taken by another seat. Does that work for the connected packages as well?

What happens if someone will cancel the whole subscription? Will the content still be available or for a defined time period only, for how long? Or should the leaving subscription owner publish the (former) connected packages as "real" SCORM files import them to their LMS and cancel the subscription when that is done?

By the way, it should never be a good idea to cancel an Articulate subscription. :-) 

  • catganim's avatar
    catganim
    Staff
    12 days ago

    RalfHartmann-16​ Please take a look at our Terms of Service for the full details on the subscription cancelation scenario, but the short version: shortly after subscription cancelation, course content is deactivated/no longer available for end users if it's hosted on our servers.

    And when a seat is canceled, course ownership is transferred, so the course distributed via Connected Package or Quick Share would remain active and a new owner would be assigned.