While assigning Collaborator in the Rise course, I observed that the tab for "Collaborator" is not available in the settings. Kindly check the attached screenshot for your reference.
This issue is present in available Rise courses and it is blocking my further steps.
Can you please look into this request and let me know how to enable the missing tab?
From your screenshot, it looks like you are a Course Manager of this Rise course. Only the Course Owner has the Collaborators tab and can add collaborators to a course.
You can read more about each collaborator role here:
Hi, I have the same issue. I am the Course Owner and there is no Collaborator Tab. I have checked in both Settings and Share. I have checked in multiple courses and no Collaborator anywhere. Can you please advise how to fix?
As you can see, there is no Collaborator’s Option. I have tried in all three browsers and on multiple courses. I have rechecked that the courses are all owned by me.
Happy to pop in! Sorry you've run into this snag. I was unable to replicate this on my end.
I've gone ahead and opened a support case on your behalf, so that our team can take a closer look at this. They will be in touch via email. Thanks so much for your patience.
We'll continue the conversation over in your case.
12 Replies
Hi,
Are you the Course Owner?
Hi Cyle!
From your screenshot, it looks like you are a Course Manager of this Rise course. Only the Course Owner has the Collaborators tab and can add collaborators to a course.
You can read more about each collaborator role here:
Should you wish to add more collaborators to this course, you can reach out to the Course Owner and ask him to add the collaborators for you.
Hi, I have the same issue. I am the Course Owner and there is no Collaborator Tab. I have checked in both Settings and Share. I have checked in multiple courses and no Collaborator anywhere. Can you please advise how to fix?
Thanks.
Hi Nancy,
If you are the Course Owner, you should see this:
I have the same issue.
I have tested all three browsers.
Hi Karl,
I am the Course Owner, the system tells me I am the Owner. Here's what I see. I have logged in on all three browsers and have the same issue.
Hi Karl,
Thanks for your reply. Here’s what I see:
As you can see, there is no Collaborator’s Option. I have tried in all three browsers and on multiple courses. I have rechecked that the courses are all owned by me.
Any thoughts?
Best,
Nancy Johnson
Best,
Nancy
Nancy Johnson
E: nancy@pyrmonte.com.au
a division of The Pyrmonte Group
Hi Nancy,
So it shows here that you are the Course Owner?
Hi Karl,
It tells me Owned by Me. I am the only creator of courses.
Best,
Nancy
Best,
Nancy
Nancy Johnson
E: nancy@pyrmonte.com.au
a division of The Pyrmonte Group
Best,
Nancy
Nancy Johnson
E: nancy@pyrmonte.com.au
a division of The Pyrmonte Group
Hi Nancy,
Happy to pop in! Sorry you've run into this snag. I was unable to replicate this on my end.
I've gone ahead and opened a support case on your behalf, so that our team can take a closer look at this. They will be in touch via email. Thanks so much for your patience.
We'll continue the conversation over in your case.
Have a great afternoon!